Dynamic technical expert with a solid foundation in field service engineering, recognized for efficiently resolving complex technical issues while fostering strong client relationships. Committed to team collaboration and reliability, driving adaptability in meeting evolving operational demands. Proficient in utilizing diagnostic tools, enhancing client communication, and managing time effectively to ensure seamless project execution. Proven history of delivering exceptional customer satisfaction through strong communication and proactive client management strategies.
Recognized and awarded Boeing Pride multiple times by Boeing Engineering Quality Assurance for outstanding trouble shooting which saved Boeing hundreds of man hours of cost as well as part replacement.
Received Early Promote on all Evaluations from 2004 to 2009, Received Good Conduct Medal (x2)., Recipient of Navy Achievement Medal (x3), Recipient of Armed Forces Service Medal for work done during Hurricane Katrina, Junior Sailor of the Year for VFA-204 (2006)., Global War on Terrorism Service Medal, National Defense Service Medal