Brian Julian Perez

• Deering Bay Yacht & Country Club – Rover, Gatehouse
• MB Station – Lead Concierge
• Skilled at working independently and collaboratively in a team environment.
• Excellent communication skills, both verbal and written.
• Worked well in a team setting, providing support and guidance.
• Demonstrated respect, friendliness and willingness to help wherever needed.

• Removed damaged, out-of-code, not-in-set and discontinued items from displays.
• Updated pricing and signage to complete product displays and educate customers.
• Answered customer questions regarding store merchandise, department information, and pricing.
• Completed efficient store resets to prepare store for special promotions and seasonal updates.

• Grocery and the Bulk Dept
• Produce Dept
• Frozen order writer
• Enhanced order accuracy by meticulously reviewing and verifying customer information and product specifications.
• Demonstrated exceptional problem-solving skills to resolve complex or unique customer orders, ensuring client satisfaction.
• Contributed to company growth by identifying opportunities for cross-selling additional products during the order writing process.

Worked through different Whole Foods Market locations specializing and focusing on specific brands and products to help promote product sales.

Interact with customers educating them on the products and bring customer awareness to these brand partnerships.

• Stocked shelves and organized merchandise displays for easy retrieval.
• Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
• Assisted customers by finding items quickly to boost store satisfaction rates.
• Ensured proper storage conditions for perishable items, resulting in reduced spoilage rates.
• Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.