BRIAN KEITH
Gwinn,MI
Summary
Detailed Loss Prevention professional offering proven history developing programs to mitigate corporate theft, loss and waste. Driven and dedicated with 16 years of hiring and development expertise. Employed investigative and communication skills to acquire information and evidence. Developed key strategic alliances to support business objectives.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
28
28
years of professional experience
Work History
Market Asset Protection Manager
Walmart
08.2018 - Current
- Collaborated with store management to develop action plans addressing specific areas of high risk or vulnerability within the market.
- Elevated overall market asset protection standards by regularly assessing program effectiveness and implementing necessary adjustments in line with industry best practices.
- Conducted thorough investigations into cases of internal theft, resulting in the identification and termination of dishonest employees.
- Collaborated closely with human resources department to address employee-related concerns impacting asset protection goals effectively.
- Enforced strict compliance with company policies pertaining to cash handling procedures, minimizing instances of internal fraud or errors in accounting processes.
- Facilitated cross-functional collaboration between sales, operations, and loss prevention teams to address concerns impacting overall store performance.
- Managed a team of asset protection associates, providing training and guidance to ensure consistent performance in preventing theft and reducing losses.
- Regularly reviewed incident reports to identify trends or patterns that could indicate areas requiring increased attention from asset protection team.
- Reduced inventory shrinkage by implementing effective loss prevention strategies and conducting regular audits.
- Created targeted training programs for staff members to increase awareness of potential risks and best practices for preventing losses.
- Improved overall store safety for employees and customers by enforcing asset protection policies and procedures.
Asset Protection Manager
Walmart
06.2013 - 08.2018
- Managed a team of security personnel, providing guidance and support to ensure consistent performance across all shifts.
- Maintained detailed records of all incidents involving theft or loss, using this information to inform future decision-making around risk mitigation strategies.
- Developed comprehensive training programs for new hires, ensuring they were well-equipped to handle various asset protection scenarios.
- Coordinated with other managers across the organization to ensure alignment of asset protection priorities and integration of security measures into daily operations.
- Collaborated with store management to develop and enforce policies for maintaining a safe and secure environment for employees and customers.
- Established clear performance metrics for asset protection personnel, fostering an environment of accountability and continuous improvement among team members.
- Implemented access control systems to safeguard sensitive areas of the business from unauthorized entry or tampering.
- Improved inventory accuracy by overseeing regular cycle counts and addressing discrepancies in a timely manner.
- Reduced instances of theft by conducting regular audits, monitoring surveillance systems, and training staff on best practices.
- Leveraged data analysis tools to identify trends in theft or loss, enabling targeted interventions that yielded significant improvements in asset protection outcomes.
- Partnered with local law enforcement agencies to share information about potential threats or suspicious activity in the area.
- Conducted thorough investigations into suspected cases of internal theft, resulting in the identification and remediation of vulnerabilities within the organization.
Volunteer Firefighter
Pulaski Fire Department
03.2010 - 08.2015
- Enhanced teamwork among the crew by participating in regular training sessions, drills, and exercises.
- Collaborated closely with fellow firefighters to ensure smooth communication and coordination during emergencies.
- Assisted in reducing property damage during fires with strategic placement of ladders, hoses, and other firefighting equipment.
- Administered first aid and conducted emergent response management.
- Minimized risk of accidents on scene by following established protocols regarding traffic control management.
- Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.
- Operated fire hoses, hydrants and extinguishers to eliminate fire and prevent from spreading.
- Oversaw equipment and vehicle upkeep to maintain emergency readiness.
- Trained new firefighters to comply with safety protocols and equipment usage.
- Drove and operated structural pumpers, tankers, ladders, and service vehicles to aid in rescue operations.
- Documented emergency calls and equipment maintenance to enable tracking history and maintain accurate records.
- Initiated first aid measures to alleviate further injury and prepared victims for transport to medical facilities.
Volunteer Firefighter
Concord Fire Department
01.2007 - 08.2015
- Enhanced teamwork among the crew by participating in regular training sessions, drills, and exercises.
- Collaborated closely with fellow firefighters to ensure smooth communication and coordination during emergencies.
- Assisted in reducing property damage during fires with strategic placement of ladders, hoses, and other firefighting equipment.
- Administered first aid and conducted emergent response management.
- Minimized risk of accidents on scene by following established protocols regarding traffic control management.
- Strengthened firefighter skills through ongoing professional development opportunities such as attending workshops or conferences related to the field.
- Improved community safety by conducting fire prevention presentations and distributing educational materials to local schools and organizations.
- Provided swift medical assistance to injured individuals on scene as a certified first responder until paramedics arrived.
- Served as a role model to aspiring firefighters through mentorship, training support, and sharing of professional experiences.
Assistant Manager
Walmart
03.2011 - 06.2013
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various projectstasks.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Increased sales through effective merchandising strategies and targeted promotions.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
Assistant Manager
Walmart
08.2008 - 03.2011
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various projects tasks.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Increased sales through effective merchandising strategies and targeted promotions.
Department Manager
Walmart
10.2006 - 08.2008
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
Overnight Stocker
Walmart
03.2006 - 10.2006
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
Route Sales Manager
Schwan's Home Service
01.2005 - 03.2006
- Contributed valuable insights during weekly sales meetings by providing regular updates on route performance and suggesting improvements where necessary.
- Streamlined route planning processes for improved efficiency, reducing travel time between stops and increasing overall productivity.
- Resolved customer complaints promptly, maintaining high levels of satisfaction and fostering long-term loyalty.
- Organized special events and promotions to generate interest in products while creating an engaging experience for both existing customers and prospects alike.
- Trained and mentored new route sales representatives, improving overall team performance and productivity.
- Ensured timely delivery of products by coordinating efficient routing schedules and adapting to unexpected changes in daily plans.
- Exceeded monthly sales targets consistently by employing persuasive selling techniques and exceptional relationship-building skills.
CNC Machine Operator
D&D Boring
07.2004 - 01.2005
- Properly loaded and unloaded materials in and out of machines.
- Performed daily cleaning to keep machines in good working condition and prolong equipment lifespan.
- Inspected finished parts by checking for defects to meet quality standards.
- Increased product quality by adhering to strict tolerances and carefully monitoring machining processes.
- Monitored machines during operation to make adjustments when necessary and produce quality parts.
- Maintained tight tolerances with design specifications.
- Input instructions to program CNC machines to control machine movement and produce parts to specification.
- Learned and followed safety procedures to keep machines operated safely and prevent accidents.
Production Control Leader
Hayes Lemmerz
09.1996 - 07.2004
- Identified team weak points and implemented corrective actions to resolve concerns.
- Trained employees on machine operations, quality control and assigned duties.
- Oversaw day-to-day activities of 10-12 employees, fostering inspiring atmosphere to optimize employee experiences.
- Oversaw maintenance of the production line including tracking tooling life, quality control, operator training and problem solving/repairing machinery when down.
- Certified Fanuc Robotics Operator/Programmer
Education
High School Diploma -
Hazel Park High School
Hazel Park06.1996
Skills
- Access Control
- Emergency Preparedness
- Incident Response
- Audit Procedures
- Internal Audits
- Case report writing
- Incident Reporting
- Team Training
- Data Analysis
- Risk Management
- Regulatory Compliance
- Teamwork and Collaboration
- Problem-Solving
- Team Collaboration
- Decision-Making
- Adaptability and Flexibility
Timeline
Market Asset Protection Manager
Walmart
08.2018 - Current
Asset Protection Manager
Walmart
06.2013 - 08.2018
Assistant Manager
Walmart
03.2011 - 06.2013
Volunteer Firefighter
Pulaski Fire Department
03.2010 - 08.2015
Assistant Manager
Walmart
08.2008 - 03.2011
Volunteer Firefighter
Concord Fire Department
01.2007 - 08.2015
Department Manager
Walmart
10.2006 - 08.2008
Overnight Stocker
Walmart
03.2006 - 10.2006
Route Sales Manager
Schwan's Home Service
01.2005 - 03.2006
CNC Machine Operator
D&D Boring
07.2004 - 01.2005
Production Control Leader
Hayes Lemmerz
09.1996 - 07.2004
High School Diploma -
Hazel Park High School
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