Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Brian Keller

Fleetwood,PA

Summary

Proven leader and effective communicator, adept at fostering teamwork and enhancing customer satisfaction. At National Auto Stores, I excelled in streamlining operations and improving service quality. Skilled in problem-solving and time management, my approach significantly boosts efficiency and workplace morale. Demonstrates a commitment to excellence and a continuous drive for professional growth.

Overview

14
14
years of professional experience

Work History

Clean-Up/Blast

Reading Bakery Systems
02.2021 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Passionate about learning and committed to continual improvement.
  • Strengthened communication skills through regular interactions with others.
  • Developed and maintained courteous and effective working relationships.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Learned and adapted quickly to new technology and software applications.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Assistant Manager

National Auto Stores
04.2016 - 06.2017
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.

Housekeeper

Penn State Health St. Joseph Medical Center
08.2017 - 01.2021
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
  • Adhered to professional house cleaning checklist.

Seasonal Worker

Gifts N' Things
10.2010 - 04.2014
  • Developed strong relationships with coworkers through effective communication skills, fostering teamwork within our group.
  • Contributed to a positive work environment by maintaining a professional demeanor and upbeat attitude throughout the busy holiday season.
  • Handled high-pressure situations effectively by remaining calm and focused during peak seasonal times, allowing for the swift resolution of customer inquiries and concerns.
  • Provided exceptional customer service, addressing inquiries and resolving issues in a timely manner.
  • Enhanced customer satisfaction by providing efficient and friendly service during peak holiday seasons.
  • Demonstrated flexibility by adapting to varied work schedules as needed during peak seasons, ensuring adequate staff coverage at all times.
  • Communicated with coworkers and management to report challenges.

Education

General - Protective Services

Berks Career & Technology Center-West Campus
Leesport, PA
06.2009

General -

Brandywine Heights High School
Topton, PA
06.2009

Skills

  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving
  • Time Management
  • Attention to Detail
  • Flexible and Adaptable
  • Dependable and Responsible
  • Multitasking
  • Excellent Communication
  • Computer Skills
  • Organizational Skills
  • Active Listening
  • Organization and Time Management

Affiliations

Retired Volunteer Firefighter

Timeline

Clean-Up/Blast

Reading Bakery Systems
02.2021 - Current

Housekeeper

Penn State Health St. Joseph Medical Center
08.2017 - 01.2021

Assistant Manager

National Auto Stores
04.2016 - 06.2017

Seasonal Worker

Gifts N' Things
10.2010 - 04.2014

General - Protective Services

Berks Career & Technology Center-West Campus

General -

Brandywine Heights High School

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Brian Keller