Brian Kelly
Liberty,SC
Summary
Skilled Orthotic Fitter specializing in patient education and satisfaction through tailored solutions. Delivers high productivity and effective task management while excelling in patient assessment and custom orthotic fitting. Strong communication and empathy enhance patient comfort, with adaptability to evolving technologies in orthotic care.
Overview
13
13
years of professional experience
Work History
Certified Orthotic Fitter
Prisma Health Upstate
Greenville , SC
12.2013 - Current
- Fitted orthotic devices to patients according to physician prescriptions.
- Educated patients on proper usage and care of orthotic products to promote adherence and recovery.
- Collaborated with healthcare teams to improve patient satisfaction and comfort through tailored orthotic solutions.
- Conducted fittings and adjustments to optimize device effectiveness.
- Monitored patient responses to treatment plans involving orthoses.
- Documented patient interactions and fitting procedures in electronic records to ensure accurate tracking of treatment progress.
- Independently oversaw daily clinic operations, ensuring efficient patient flow, effective scheduling, and exceptional customer service.
- Assist in resolving patient concerns and operational issues while maintaining a patient-centered approach.
Service Technician
Prisma Health Upstate
Greenville , SC
12.2013 - 12.2016
- Diagnosed equipment malfunctions using specialized tools and software.
- Supported staff in equipment usage and troubleshooting, enhancing operational efficiency.
- Assisted in preventative maintenance of facilities and systems.
- Responded quickly to emergency calls from clients needing immediate assistance.
- Oversaw parts and supplies inventory to ensure timely repairs and minimize downtime.
- Worked with team members to streamline service processes, improving overall workflow.
- Responded quickly to emergency calls, ensuring prompt client assistance.
- Managed routing and scheduling for a team of service technicians, optimizing daily workloads, maximizing efficiency, and ensuring adherence to service commitments.
Education
High School Diploma -
Pendleton High School
Pendleton, SC05-2007
Some College (No Degree) - Patient Care Technician
Greenville Technical College
Greenville, SCSkills
- Orthotic fitting
- Patient education
- Treatment documentation
- Device adjustment
- Health collaboration strategies
- Patient care coordination
- Clinic Operations Management
- Team Leadership
- Patient Care Coordination
- Workflow Optimization
- Referral Management
- Scheduling & Workforce Coordination
- Inventory Management
- Multi-Site Operations
- Process Improvement
- Cross-Functional Collaboration
- Healthcare Compliance
- Resource Allocation
- Patient Experience Management
- Problem Resolution
- Organizational Communication
Timeline
Certified Orthotic Fitter
Prisma Health Upstate
12.2013 - Current
Service Technician
Prisma Health Upstate
12.2013 - 12.2016
High School Diploma -
Pendleton High School
Some College (No Degree) - Patient Care Technician
Greenville Technical College