BRIAN KIRKPATRICK
Houston,TX
Summary
Results-driven global experience executive with 20+ years in diverse industries, including electric utilities, financial services, and logistics. Expertise includes infrastructure, building teams, application management, outsourcing, and Audit and Compliance. Actively works with executives to determine and implement tech needs—proven track record with excellent results.
Overview
23
23
years of professional experience
Work History
Head of IT
CLECO
02.2020 - Current
- Implemented stringent Change Management process, reducing number of failed changes by 75% and emergency changes by 65%
- Lead team of 100+ individuals supporting 400+ applications at 32 sites and nine power plants
- Successfully leading Cyber Security with zero penetrations or breaches
- Led managing and supporting SAP S/4 Hanna
- Managed vendor relationship with SAP and partners
- Successfully migrated over 50 applications to cloud-based platform by implementing comprehensive cloud solution
- Productively implemented outsourcing solution for Cleco's infrastructure and applications, resulting in cost savings of $3mm
Director of IT
Waste Management
01.2011 - 03.2019
- Effectively oversaw $6mm outsourcing initiative of IT Infrastructure, saving $5mm annually
- Developed 24/7/365 Command Center, Security Operations Center, and Service Desk
- Transformed team of 50 individuals into World-Class, ITIL-based team that supported 325 applications, 1500 sites, and 4 data centers
- In six months, built Infrastructure Operations Team without adding headcount
- Re-built Production Assurance team into Incident Management and Problem Management Team, reducing outage times by 75% and reducing staff, saving $300k
Global Director of IT
Farmers Insurance/Zurich Financial Services
01.2003 - 03.2010
- Set and oversaw financial and business management structures with multiple budges over $120mm
- Implemented new Incident Management processes that reduced downtime by 50% and raised SLAs within all lines of business
- Constantly maintained employee turnover rate of < 1% for five consecutive years
- Spearheaded continuous space optimization in data center, saving $21mm
- Managed successful outsourcing with 90% of staff members successfully transitioning
Education
Bachelor of Science - Business Management, Minneapolis
02.2022
Skills
- Outsourcing
- Change Management Process
- Disaster Recovery
- Strategy Implementation
- SAP Support
- Managing Service Level Agreements
- Excellent Communication
- Cyber Security
Timeline
Head of IT - CLECO
02.2020 - Current
Director of IT - Waste Management
01.2011 - 03.2019
Global Director of IT - Farmers Insurance/Zurich Financial Services
01.2003 - 03.2010
Capella University - Bachelor of Science, Business Management, Minneapolis