BRIAN K. SMITH
Plano,TX
Summary
Data driven results leader with a proven track record of optimizing operations, reducing costs, and promoting organizational efficiency. Proficient at strategic decision-making and leveraging Lean Six Sigma principles to drive continuous improvement. Strong communicator and team builder with a focus on achieving customer satisfaction and exceeding performance targets.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Transportation Manager
Martin Brower
09.2024 - Current
- Maintained compliance with all regulations, avoiding fines and penalties for the organization.
- Managed a team of drivers, providing support and guidance to improve performance and productivity.
- Supervised department personnel by assigning and directing daily tasks as well as evaluating performance to enhance productivity and resolve problems.
- Researched distance, traffic patterns and other aspects to determine cost-effective and productive routes for deliveries.
Senior Change Agent (Operational Excellence)
McLane
01.2023 - 11.2023
- Realized $75M+ in cost savings through operational excellence initiatives
- Enhanced performance at multiple sites, achieving 30% faster performance, 25% error reduction, and 10% higher on-time rates
- Collaborated on designing a KPI dashboard using Tableau to track distribution center results
- Utilized Lean Six Sigma techniques to drive continuous improvement, employing critical thinking to solve complex problems
- Optimized workflows, resulting in a 30% overall performance increase for multiple distribution centers
Director of Operations
McLane
12.2020 - 11.2023
- Orchestrated budget strategies, exceeding revenue targets by $5M and achieving over $11M in annualized contributions
- Spearheaded employee retention efforts, reducing turnover by 40% through innovative incentive programs
- Led a team to achieve highest scanning, customer satisfaction, and on-time delivery rates while cutting costs by 20%
- Implemented inventory control procedures, reducing shrink by $400K/year across two distribution centers
- Developed and executed formalized training plans, coaching, and performance management strategies
Regional Director
JW Logistics
03.2016 - 12.2020
- Led high-performance teams across twenty-two markets, fostering a culture of continuous improvement
- Oversaw 300+ salary and hourly employees, improving gross margin by 10% and net income by 5%
- Fostered cross-functional collaboration, directing partnerships at all levels
- Managed profit and loss for all sites and customers while improving gross margin by 10% and net operating income by 5%
- Revamped distribution strategies, increasing productivity by 2 hours for offloading and staging
- Facilitated and implemented KPI's, reward programs, software enhancements, and standard operating procedures
- Expanded area operations by more than 140% increasing company CDL drivers from 21 to 52
Logistics Manager
JW Logistics
01.2015 - 03.2016
- Improved gross margins by more than 15% over the national average – increased from 20% to 35%
- Grew revenue from a 4-million-dollar strategy to a 6-million-dollar achievement in one year
- Managed five warehouses: Dallas, TX, Austin, TX, Shreveport, LA, Oklahoma City & Tulsa
- Developed standard operating procedures that are utilized nationwide
- Negotiated transportation and logistics contracts to reduce shipping costs
Field Service Manager
Dish Network
07.2013 - 01.2015
- Demonstrated and coached behaviors that ensured customer service satisfaction resulting in the highest ranked team in the South-Central United States
- Developed performance appraisals and provided career development counseling technicians
- Conducted on-site inspections; assessed quality of service and ensured adherence to safety policies
- Improved customer service by mediating complaints and enhancing conflict resolution
Education
Bachelor of Arts -
Oklahoma State University
Stillwater, OK05.2012
Skills
- Operations Strategy & Leadership
- Supply Chain Optimization
- P&L Management
- Inventory Management
- Salesforce
- Business Development
- 3rd Party Logistics
- Change Management
- Transformation
- Cost Reduction Initiatives
- Lean Six Sigma Methodology
- Process Improvements
- Coaching & Mentoring
- Budget Management
- Process Design & Implementation
- Fleet Management
Certification
Green Belt in Lean Six Sigma, Zu95pPZN8Y, 01/2023
Timeline
Transportation Manager
Martin Brower
09.2024 - Current
Senior Change Agent (Operational Excellence)
McLane
01.2023 - 11.2023
Director of Operations
McLane
12.2020 - 11.2023
Regional Director
JW Logistics
03.2016 - 12.2020
Logistics Manager
JW Logistics
01.2015 - 03.2016
Field Service Manager
Dish Network
07.2013 - 01.2015
Bachelor of Arts -
Oklahoma State University
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