Proven leader with a track record of enhancing operational efficiency by implementing strategic policies and fostering strong relationships with department heads. Skilled in regulatory compliance, adept at driving customer service resolutions and multitasking to meet tight deadlines. Primary point of contact within the region.
Established daily workflow, monitored productivity and implemented modifications to improve overall performance of personnel.
Streamlined operational processes for increased efficiency by identifying areas of improvement.
Maintained positive customer relations aby addressing problem head-on and implementing corrective actions.
Managed day-to-day business operations.
Solicited and analyzed bids for goods and services.
Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
Developed strong relationships with vendors, resulting in better pricing and improved service quality.
Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.