BRIAN LALLY
Nashua,NH
Summary
25 Year of Service in the United States Navy. I am an Expert in scheduling and staff coordination, Focused on analyzing critical information and security. Technical expertise in Weapons instruction, CCTV technology, security systems and management software. Persistent and highly-engaged expert with over 20 years of working knowledge in security and Range operations. Adept at collaborations and reasoning. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
35
35
years of professional experience
Work History
District Sales Manager
ADT
05.2021 - Current
- Collaborated closely with other district managers to share best practices, learnings, and drive overall success of the organization.
- Improved team performance by providing regular coaching, training, and mentoring to sales representatives.
- Increased sales revenue by developing and implementing effective sales strategies for the district.
- Exceeded annual sales targets through strategic planning, territory optimization, and customer relationship building.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Account manager
United Protective Services
09.2018 - 01.2020
- Developed relationships with 26 clients and provided individualized customer service to maintain longevity of accounts
- Maintained cost analysis, billing and invoicing for 26 clients
- Responsible for the scheduling, human resources, employment and accounts payable for 89 employees
- Conducted inspections, training, hiring and terminations of all personnel
- Project planning and estimating for new accounts
- Designed timelines for security services to customers and alerted them of changes or updates frequently to uphold satisfaction.
Project Manager
Allied Universal Security
02.2017 - 08.2018
- Overall accountable for 25 security professionals and for the security and well-being of employees of 153 stores and all patrons on mall property
- Assessed statistical data as it relates to crime trending on property at the mall which resulted in an overall 80% reduction of crime
- Ensured compliance with General Growth Property's contract, the state licensing board and all local and federal laws governing the property
- Ensured payroll, uniform ordering and all reports are done in a timely manner with zero discrepancies
- Conducted MDTS and CPR training to all security professionals.
Assistant Security Director
Allied Universal Security
07.2016 - 02.2017
- Directed and mentored 3 supervisors, 2 dispatchers and 24 security personnel in the daily operations of mall security
- Ensured payroll and scheduling is done every week with zero discrepancies
- Maintained all personnel and training records ensuring all records are up to date and completed in a timely manner
- Trained all personnel in comprehensive patrolling ensuring the team's effectiveness to deter crime
- Ensured compliance with General Growth Property's contract, the state licensing board and all local and federal laws governing the property.
State Officer
Air Force
01.2014 - 07.2016
- Worked with security and other commands on base to have better relations and to reinforce the force protection posture
- Security police officer: working to ensure the safety and security of base assets and personnel, patrolling the base to detect and deter any terrorist or aggressive actions taken against the base.
Military Police
U.S. Navy
04.1989 - 02.2014
- Range Master/Weapons Instructor, overall responsible for a 15-lane exterior range, instructing over 2000 Sailors, Airmen and Soldiers in the proper handling, safety and marksmanship resulting in zero safety mishaps
- Enforced safety procedures and risk management practices, resulting in a 90% decrease in significant injuries
- Taught level 4 Anti-terrorist operations to base personnel to include the commanding officer and his staff
- Upheld and enforced policies and standards to ensure safety on the base
- Ran Security Operations Department, supervising 382 Naval Personnel and all aspects of operation
- Deployed to Iraq, planned and participated in over 400 combat missions
- Compiled and submitted combat reports.
Education
Masters of Business Administration - Project Management
American InterContinental University Houston Campus
12.2016
Bachelor's Degree - Criminal Justice
American Intercontinental University
08.2013
Associate's Degree - Business Administration
American Intercontinental University
03.2012
Skills
- Communications expertise
- Crisis and conflict management
- Customer service skills
- Experience in problem resolution
- Weapons Instructor
- Range Master
- Management and Supervision skills
- Organization and critical-thinking
- Client Needs Assessment
- Client Relationship Building
- Teamwork and Collaboration
- Attention to Detail
Timeline
District Sales Manager
ADT
05.2021 - Current
Account manager
United Protective Services
09.2018 - 01.2020
Project Manager
Allied Universal Security
02.2017 - 08.2018
Assistant Security Director
Allied Universal Security
07.2016 - 02.2017
State Officer
Air Force
01.2014 - 07.2016
Military Police
U.S. Navy
04.1989 - 02.2014
Masters of Business Administration - Project Management
American InterContinental University Houston Campus
Bachelor's Degree - Criminal Justice
American Intercontinental University
Associate's Degree - Business Administration
American Intercontinental University
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