Brian Lally
Nashua,NH
Summary
Accomplished leader with over 20 years of experience in the United States Navy, specializing in strategic planning and team development. Proven track record of driving team success through effective motivation and conflict resolution techniques. Recognized for creating positive work environments that enhance productivity and foster continuous improvement. Aiming to leverage expertise to further promote collaboration and innovation in future roles.
Overview
36
36
years of professional experience
Work History
District Sales Manager
ADT
Hollis, New Hampshire
03.2022 - Current
- 11 direct reports, covering the state of New Hampshire and maine
- Ensuring month to month our team hits our bugeted numbers
- Instructing all new advisors on the procedures of the model sales call and being in the field with them to ensure their success
- Keeping track of all accounts and follow ups with customers to achieve highest success rate
- Identifying issue with pay and any other admin issues is corrected for my advisors
- Producing new opportunities for sales, looking for new prospects in our market
Account Manager
United Protective Services
Houston, TX
09.2018 - 01.2022
- Developed relationships with 26 clients and provided individualized customer service to maintain longevity of accounts
- Executed cost analysis, billing and invoicing for 26 clients
- Responsible for the scheduling, human resources, employment and accounts payable for 89 Employees
- Conduct inspections, training, hiring and terminations of all personnel
- Project planning and estimating for new accounts
- Designed timelines for Security services to customers and alerted them of changes or updates frequently to uphold satisfaction
Project Manager
Allied Universal Security
Humble, TX
02.2017 - 08.2018
- I am overall accountable for 25 security professionals and for the security and well-being of employees of 153 stores and all patrons on mall property
- Assessment of statistical data as it relates to crime trending on property at the mall which resulted in an overall 80% Reduction of crime
- I ensure compliance with General Growth Property's contract, the state licensing board and all local and federal laws governing the property
- Ensure Payroll, uniform ordering and all reports are done in a timely manner with zero discrepancies
- Conduct MDTS and CPR training to all security professionals
Assistant Security Director
Allied Universal Security
Friendswood, TX
07.2016 - 02.2017
- I direct and mentor 3 supervisors, 2 dispatchers and 24 security personnel in the daily operations of mall security; I hold each person to a higher standard of accountability and self-discipline so they will take pride and ownership in their job, in turn will produce a more cohesive and effective security team
- Ensure payroll and scheduling is done every week with zero discrepancies
- Maintain all personnel and training records ensuring all records are up to date and completed in a timely manner, also train all personnel in comprehensive patrolling ensuring the teams effectiveness to deter crime
- I ensure compliance with General Growth Property's contract, the state licensing board and all local and federal laws governing the property
Military Police
U.S. Navy
04.1989 - 02.2014
- Range Master/Weapons Instructor, overall responsible for a 15-lane exterior range, instructing over 2000 Sailors, Airmen and Soldiers in the proper handling, Safety and marksmanship resulting in zero Safety mishaps
- Enforced safety procedures and risk management practices, resulting in a 90% decrease in significant injuries
- Taught level 4 Anti-terrorist operations to base personnel to include the commanding officer and his staff
- Upheld and enforced policies and standards to ensure safety on the base
- Ran Security Operations Department, supervising 382 Naval Personnel and all aspects of operation
- Deployed to Iraq, planned and participated in over 600 combat missions
- Compiled and submitted combat reports
Education
Masters of Business Administration - Project Management
American InterContinental University Houston Campus
Houston, TX12.2016
Bachelor's Degree - Criminal Justice
American Intercontinental University
Schaumburg, IL08.2013
Associate's Degree - Business Administration
American Intercontinental University
Schaumburg, IL03.2012
Skills
- Communications expertise
- Crisis and conflict management
- Customer service skills
- Experience in problem resolution
- Management and Supervision skills
- Critical Thinking Abilities
- Project management
- Strategic planning
- Emergency response
- Team leadership
- Operations management
References
References available upon request.
Timeline
District Sales Manager
ADT
03.2022 - Current
Account Manager
United Protective Services
09.2018 - 01.2022
Project Manager
Allied Universal Security
02.2017 - 08.2018
Assistant Security Director
Allied Universal Security
07.2016 - 02.2017
Military Police
U.S. Navy
04.1989 - 02.2014
Masters of Business Administration - Project Management
American InterContinental University Houston Campus
Bachelor's Degree - Criminal Justice
American Intercontinental University
Associate's Degree - Business Administration
American Intercontinental University
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