Brian Lance

Strategic Operations Management Oversees the development, set up, codification, and maintenance of organizational systems and processes to maximize operational efficiency. Drafts, revises, and implements company policies.

Staff Management and Development Manages day-to-day operations of staff, including regular and temporary staff, Fellows, AmeriCorps members, and interns. Conducts staff performance reviews, approve time-off requests, and manage staff workload allocation.

Continuous Improvement and Project Management Leads project management and continuous improvement initiatives, streamlining and enhancing business operations to accelerate organizational impact and growth. Employs AI to drive efficiency and effectiveness.

Communications Draft newsletters, press releases, and maintain the website to promote the organization's work and brand.

Governance Support Provide administrative support to the board of directors, assist in the preparation of board and committee meetings, and contribute to the creation of annual and mid-year impact reports.

Strategic Leadership Acted as an extension of the CEO, ensuring organizational goals were met. Represented and ran the company in the CEO's absence.

Financial and Operational Analysis Performed financial and managerial analyses, prepared financial reports and projections, and advised the CEO on strategy, operations, and personnel matters.

Team Management and Development Oversaw a team, including salaried managers and hourly employees. Responsible for hiring, training, goal setting, performance reviews, and salary administration.

Relationship Building and Policy Enforcement Established and maintains customer and industry relationships, and enforced policies and procedures to ensure business functions ran smoothly.

Communication and Process Improvement Created communication pieces and identified opportunities to streamline processes and enhance office operations and efficiency, including the implementation of AI.

Program and Team Leadership Led bread and pastry programs at a high-end bakery, focusing on regionally grown grains and natural leavening. Managed a team of 10 bakers, overseeing recruitment, training programs, and externship collaborations with culinary schools.

Strategic Planning and Operations Management Responsible for administrative, HR, and operational tasks, including production planning for retail, wholesale, and catering. Utilized data for strategic planning alongside the management team to optimize efficiency and performance.

Financial Oversight and Cost Control Managed financial aspects of the bakery, controlling costs to operate within budget and increase profits, ensuring the sustainability and growth of the business.

Instructional Excellence Taught Media Studies and Writing courses to undergraduate students, providing comprehensive instruction and using a variety of methods to facilitate the learning process and enhance presentations.

Student Engagement and Assessment Encouraged active class discussions by integrating discussions into lessons, soliciting input, and asking open-ended questions. Evaluated student performance through grading and provided timely feedback to promote academic progress. Continuously revised lesson plans and course content to achieve student-centered learning.

Anti-submarine Warfare Officer:

• Oversaw all anti-submarine operations aboard Navy warship
• Created contingency plans to address unexpected tactical scenarios
• Led division of 10 sonar technicians
• Managed training and maintenance programs
• Assumed tactical control of ship during anti-submarine operations

Public Affairs Officer:

• Created communications for internal and external audiences, including press releases, news articles, and photography
• Assisted senior leadership in planning and executing events and meetings with US and foreign dignitaries