Summary
Overview
Work History
Education
Skills
Websites
Community Service
Timeline
Generic

Brian Lao

Wahiawa,United States

Summary

Detail-oriented Quality Control Media Technician adept at reviewing materials and finished items for compliance with specifications and standards. Skilled in reporting and problem-solving with a history of making a positive impact on operations.

Overview

9
9
years of professional experience

Work History

Quality Control Technician

Real Life Network
04.2023 - Current
  • Maintained quality and reliability of streaming contents. Responsible for monitoring, evaluating, and ensuring the seamless delivery of media content to viewers while having attention to detail and commitment to excellence.
  • Collaborated with production teams to improve processes, address and resolve quality concerns, improving overall product reliability.
  • Performed color correction, audio adjustment, and video trimming tasks on raw footage to improve visual appeal before finalizing video edits.

Dance Instructor

Nix Pac Performing Arts Center
07.2020 - Current
  • Choreographed unique routines tailored to individual student abilities, enhancing each dancer''s strengths while improving areas of weakness.
  • Fostered a supportive learning environment by promoting positive reinforcement and constructive feedback.
  • Planned routines for competitions, recitals, and performances.


Amenities Specialist

Anaha Condominium
12.2019 - 04.2020
  • Followed all company policies and procedures to deliver quality work.
  • Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
  • Developed strong client relationships through consistent communication and attentive service.

Service Experience

Nordstrom Rack
10.2016 - 11.2019
  • Enhanced customer satisfaction by implementing effective service strategies and streamlining processes.
  • Developed strong relationships with customers, leading to increased loyalty and repeat business.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

Sales Associate

Foot Locker
10.2015 - 10.2016
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.

Education

High School Diploma -

McKinley High School
05.2015

Skills

  • Product and Visual Inspection
  • Report Preparation
  • Customer Service
  • Organization
  • Clear Communication
  • Critical Thinking
  • Problem-solving abilities
  • Teamwork and Collaboration
  • Administrative and Technical Support
  • Teaching techniques and Positive Reinforcements

Websites

Community Service

  • Leadership role to Mckinley High School's Dance Team.
  • Worship Team to Solid Rock Ministries Oahu Church.
  • Performed for various events such as Pacific Expos Hawaii's Foodie Con & Spring Expo, V2K Productions, and Miss Philippines Pageants.

Timeline

Quality Control Technician

Real Life Network
04.2023 - Current

Dance Instructor

Nix Pac Performing Arts Center
07.2020 - Current

Amenities Specialist

Anaha Condominium
12.2019 - 04.2020

Service Experience

Nordstrom Rack
10.2016 - 11.2019

Sales Associate

Foot Locker
10.2015 - 10.2016

High School Diploma -

McKinley High School

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Brian Lao