BRIAN LAVIGNE
Plainville,Connecticut
Summary
Dedicated driver with a proven track record at Brescome Barton, excelling in order fulfillment and customer satisfaction. Skilled in loading and unloading, with a strong focus on safety and efficiency. Recognized for reliability and time management, consistently optimizing delivery routes to enhance operational performance.
Overview
24
24
years of professional experience
Work History
Driver, Warehouse Orders
Brescome Barton
03.2002 - Current
- Enhanced customer satisfaction with timely deliveries and professional communication during pickups and dropoffs.
- Collaborated with warehouse staff for efficient loading and unloading of cargo, minimizing delays in the supply chain process.
- Handled sensitive materials with care, ensuring no damage occurred during transportation or storage periods.
- Streamlined order fulfillment by accurately picking items according to packing lists and invoices.
- Maintained detailed logs of miles driven, hours worked, fuel expenses, vehicle maintenance activities.
- Improved delivery efficiency by optimizing routes and adhering to schedules.
- Operated delivery vehicles to transport warehouse orders efficiently.
- Loaded and unloaded products, ensuring accuracy in order fulfillment.
- Maintained inventory by organizing stock and conducting regular counts.
- Adhered to safety protocols while driving and handling goods.
- Maintained safe driving records by strictly following traffic rules and regulations.
- Performed daily vehicle inspections, identifying potential issues before they escalated into costly repairs.
- Obtained signatures upon delivery completion, confirming receipt of goods by customers in a timely manner.
Car Wash Attendant
Water Works Car Wash
03.2006 - 03.2025
- Maintained cleanliness and organization of work areas to promote safety and efficiency.
- Assisted customers with vehicle detailing services, enhancing overall customer satisfaction.
- Monitored vehicle wash quality, ensuring adherence to company standards and protocols.
- Operated car wash equipment to ensure efficient and effective cleaning processes.
- Executed routine maintenance on car wash machinery to minimize downtime and enhance performance.
- Trained new staff on operational procedures, promoting a culture of safety and efficiency.
- Greeted customers and assessed needs to recommend suitable car wash services.
- Assisted customers with inquiries about available services or pricing options, guiding them toward appropriate selections based on their needs.
- Achieved customer satisfaction by providing high-quality professional service.
- Delivered high-quality car wash services using high-pressure washers, vacuums and detailing tools.
- Demonstrated attention to detail while performing various tasks such as prepping cars, operating machinery, and applying cleaning solutions.
- Kept customer areas clean and tidy to maintain professional, hygienic standards.
- Optimized workflow by rotating between different roles within the car wash process as needed.
- Provided exceptional customer service by recommending and apprising customers on service options, pricing, and savings opportunities through memberships or promotional information.
- Assisted in training new staff members on proper car wash techniques and procedures.
- Established loyal customer base through consistent quality workmanship and friendly service interactions.
- Educated customers on self-service car wash operation for safe, appropriate use.
- Recognized for punctuality and reliability, consistently arriving prepared for scheduled shifts even during peak business hours.
- Managed inventory levels for car wash supplies, ensuring adequate stock at all times.
- Received check, cash and credit card payments from customers, gave back balance, and maintained accounts of payments received on daily basis.
- Contributed to increased sales by upselling additional services such as waxing and detailing.
- Handled cash transactions efficiently, balancing daily receipts accurately at the end of each shift.
- Managed car wash supplies and materials inventories for timely reordering and replenishment.
- Maintained and repaired car wash equipment to meet operational demand.
- Conducted regular equipment maintenance checks, minimizing downtime due to mechanical issues.
Education
High School Diploma - General Studies
Bristol Central
Bristol, CT06.1988
Skills
- Loading and unloading
- Order picking
- Heavy lifting
- Warehouse safety
- Truck loading
- Shipping and receiving
- Pallet jack handling
- Product verification
- Deadline oriented
- Positive attitude
- Dependable and reliable
- Valid Driver's license
- Safe driving record
- Time management skills
- Safe driving
- Forklift operation
- Tractor-trailer driving
Timeline
Car Wash Attendant
Water Works Car Wash
03.2006 - 03.2025
Driver, Warehouse Orders
Brescome Barton
03.2002 - Current
High School Diploma - General Studies
Bristol Central