Brian Lawrence
Roosevelt,Roosevelt
Summary
Experienced leadership professional with a proven track record in effectively guiding teams. Strong focus on collaboration and achieving results, ensuring adaptability to changing needs. Proficient in project management, conflict resolution, and strategic planning. Known for reliability and flexibility, fostering a cohesive and productive team environment.
Overview
20
20
years of professional experience
Work History
Team Lead
Talent Development
04.2020 - Current
- Design and develop employee training programs that successfully align with the organization’s strategic goals and objectives
- Facilitate learning related to our technology and total suite of product offerings and information about our clients and the industry
- Utilize a variety of the training methodologies, techniques, concepts, learning tools, and practices to ensure maximum effectiveness of training program
- Direct specific training needs assessments to support the design, development and delivery of improvements to the learning and development training programs
- Collaborate with existing subject matter experts on current and upcoming products, in order to contribute to the design and maintenance of current and effective training programs
- Promote utilization of our suite of eLearning courseware to encourage adoption across the organization
- Coach junior team members in development and delivery of talent and learning programs and materials to promote team member development
- Partner with L&D Leadership to analyze the performance of the workforce so that additional training can be prescribed and developed
Account Manager
Agency Digital Systems
02.2014 - 04.2020
- Develop and maintain relationships with key stakeholders internally as well as media/finance leads at agencies, from end users to Media and Finance Directors
- Service clients in a consultative fashion that helps them identify and address needs, challenges and high-level business problems
- Identify training needs and formulate plans
- Understanding business objectives and requirements gathering
- Lead process analysis sessions
- Thorough knowledge of the account including organization structure, key advertisers and initiatives
Manager
Product Training Team
09.2016 - 10.2018
- Conducted skill assessments, performance evaluations, and productivity reviews for employees, providing tailored recommendations for improvement
- Identified gaps in training materials, ensuring content updates to enhance employee productivity and safety
- Researched and implemented innovative training materials and tools to optimize training procedures and deliver employee value
- Developed and executed comprehensive training programs in response to organizational changes, including technological upgrades, acquisitions, and mergers
- Collaborated with management, trainers, and team members to identify and meet training needs effectively
- Designed and implemented leadership development programs to foster growth among lower-level employees
- Coordinated and conducted orientation and on-the-job training for new hires, ensuring seamless onboarding
- Customized training programs to address specific issues, ensuring alignment with company goals and employee needs
Training Specialist II
09.2008 - 02.2014
- Conduct in-classroom and e-learning training classes
- Produced e-learning recordings
- Conduct needs assessment with account teams and clients
- Develop comprehensive training preparation, in classroom and e-learning training curriculum
- Develop training curriculum that identifies strengths and weaknesses and presenting effective and creative alternatives for resolving issues and deficiencies in the areas of best practices
Account Team Manager
Sales Media Systems
04.2006 - 09.2008
- Lead and mentored a team responsible for customer onboarding, engagement, and relationship development, focusing on delivering exceptional customer experiences, tracking team performance, and implementing initiatives to drive customer retention and growth
Account Team Manager
Agency Media Systems
03.2005 - 04.2006
Education
Bachelor of Science - Communications
West Virginia State University
Institute, WVSkills
- Attention to detail
- Conflict resolution
- Customer focus
- Coaching and mentoring
Timeline
Team Lead
Talent Development
04.2020 - Current
Manager
Product Training Team
09.2016 - 10.2018
Account Manager
Agency Digital Systems
02.2014 - 04.2020
Training Specialist II
09.2008 - 02.2014
Account Team Manager
Sales Media Systems
04.2006 - 09.2008
Account Team Manager
Agency Media Systems
03.2005 - 04.2006
Bachelor of Science - Communications
West Virginia State University
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