Customer-focused and goal-oriented team player seeking a position that will enable further growth and advancement in the multi craft maintenance field.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Special Industries Instructor
TCAT Dickson/Clarksville
Clarksville, TN
08.2023 - Current
Developed and implemented lesson plans to instruct students on PLC's, Fluid Power, Basic AC/DC, Mechanical Systems, Wiring, Motor Controls, Robotics TP programming, Forklift, Technical Math, Print Reading, Ladder Logic.
Pest Management Professional
Terminix
Winston-Salem, NC
02.2018 - 01.2022
Provided excellent customer service via phone, email, and in person while conducting home inspections and performing pest control services
Sold new services to current customers and recruited new customers for service.
CRT Tech
Easter Seals UCP North Carolina & Universal Mental Health Services
Winston-Salem, NC
04.2010 - 03.2021
Helped children and families set goals in order to increase self-sufficiency
Documented progress electronically and by hand to ensure children stayed on track with their goals while being compliant with HIPAA laws
Ensured children's safety while supporting their need for exploration to further their psychological, social, and emotional development.
Youth Services Worker
Children's Hope Alliance
Statesville, NC
12.2015 - 09.2016
Helped maintain a strengths-based therapeutic environment in a level 4 group home for at risk youth, ages 7-19
Provided a safe place for children to learn, as well as learn and develop coping and problem-solving skills
Assisted children in achieving their desired goals and outcomes throughout the duration of their time in the home.
Kitchen Leader
Burger King
Winston-Salem, NC
03.2007 - 10.2009
Maintained efficiency in the normal, daily operations of the kitchen to ensure company standards were met
Provided superior customer service, guaranteeing each customer was satisfied prior to leaving the restaurant.
Store Manager
Forsyth Business Center
Winston-Salem, NC
02.2004 - 02.2007
Maintained customer satisfaction throughout the duration of their time in the store
Handled store scheduling, inventory, and computer networking