Brian Lee
Rohnert Park,CA
Summary
Accomplished System Specialist with a proven track record at West Sonoma County Union High School District, enhancing IT infrastructure and information security. Expertise in hardware troubleshooting and fostering end-user training significantly improved system efficiency and user satisfaction. Proficiency in multitasking enabled seamless coordination of upgrades and support for network issues, achieving strategic IT goals. Successful at completing new installations, updates and configuration of network components. Experienced in setting up devices, troubleshooting issues and optimizing settings. Knowledgeable about maintaining current software and hardware to meet user needs.
Overview
9
9
years of professional experience
Work History
System Specialist
West Sonoma County Union High School District
08.2020 - Current
- Coordinated seamless system upgrades while minimizing negative impacts on end-users'' experiences or workflow disruptions.
- Contributed to long-term strategic planning initiatives by staying informed about emerging technology trends relevant to the role of System Specialist.
- Established effective communication channels between IT staff and end-users for efficient resolution of technical concerns.
- Documented support procedures, processes and solutions in centralized systems, enabling user self-service.
- Provided faculty and staff with security software and network configuration support.
Student Assistant - Network Analyst
Sonoma State University
05.2019 - 01.2020
- Completed special projects assigned by supervisors within specified deadlines while balancing regular duties effectively.
- Fostered a culture of continuous improvement within the IT department by sharing knowledge and promoting professional development opportunities.
- Improved network performance by analyzing and optimizing configurations.
- Completed remote repairs involving software solutions and hardware repairs.
Student Assistant - Internet Security Officer
Sonoma State University
06.2018 - 01.2020
- Support campus staff, faculty, administration and students in protecting the confidentiality, integrity, and availability of sensitive information and critical systems
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Created a culture of safety awareness among employees through regular presentations and communication on security issues.
- Enhanced security measures by staying up-to-date on industry best practices, and attending training sessions.
Student Assistant - Help Desk
Sonoma State University
02.2016 - 06.2016
- Supported administrative staff with data entry tasks, ensuring accuracy in record-keeping systems.
- Collaborated with team members on event planning and execution, resulting in successful campus events and activities.
- Provided exceptional support during peak registration periods, ensuring students had access to required information and resources.
- Completed special projects assigned by supervisors within specified deadlines while balancing regular duties effectively.
Education
Bachelor of Science - Computer Science
Sonoma State University
Rohnert Park, CA05.2020
Skills
- Hardware troubleshooting
- End-User Training
- Server Management
- Information Security
- System Analysis
- IT Infrastructure
- Network support
- Multitasking
Timeline
System Specialist
West Sonoma County Union High School District
08.2020 - Current
Student Assistant - Network Analyst
Sonoma State University
05.2019 - 01.2020
Student Assistant - Internet Security Officer
Sonoma State University
06.2018 - 01.2020
Student Assistant - Help Desk
Sonoma State University
02.2016 - 06.2016
Bachelor of Science - Computer Science
Sonoma State University
Similar Profiles
Ashley M. LandaAshley M. Landa
Classroom Teacher & Coach at Cesar Chavez High School, Union High School DistrictClassroom Teacher & Coach at Cesar Chavez High School, Union High School District
Seema Sidhu, Ed.D.Seema Sidhu, Ed.D.
Principal at John F. Kennedy High School (Anaheim Union High School District)Principal at John F. Kennedy High School (Anaheim Union High School District)
Frank SmithFrank Smith
Paraprofessional II at Sequoia Union High School District (woodside High)Paraprofessional II at Sequoia Union High School District (woodside High)