Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Diamond rated driver
Timeline
Generic

Brian Lee

Frankfort

Summary

Accomplished Professional Driver with a proven track record of enhancing customer satisfaction and maintaining a pristine driving record, notably with UBER. Skilled in efficient route planning and exceptional verbal communication, I excel in safe driving techniques and punctual, reliable service. My commitment to safety and customer service has consistently contributed to superior performance and operational efficiency.

Professional driver with comprehensive experience in transportation and logistics. Known for punctuality and adherence to safety regulations, providing dependable service to clients. Focused on team collaboration and meeting evolving demands, showcasing strong navigation and vehicle maintenance skills.

Overview

35
35
years of professional experience
1
1
Certification

Work History

Professional Driver

UBER
01.2021 - Current
  • Improved customer satisfaction by providing timely and efficient transportation services.
  • Collaborated closely with dispatchers to confirm pick-up locations, drop-off points, and estimated arrival times accurately communicated to passengers.
  • Kept completely clean driving record with no reportable incidents.
  • Contributed to company''s safety record with consistent adherence to traffic laws and regulations.
  • Safely navigated high-traffic areas, as well as adverse weather conditions, ensuring timely arrivals and minimal delays for passengers.
  • Utilized effective communication skills when interacting with passengers from diverse backgrounds and varying needs.
  • Enhanced route planning efficiency for optimized travel time and fuel consumption.
  • Enhanced overall road safety by participating in ongoing defensive driver education courses.
  • Handled emergency situations calmly and effectively, prioritizing passenger safety above all else.

Delivery Driver

Grief Brothers
06.1994 - 12.1996
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Verified accuracy of all deliveries against order forms.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.

Motor Vehicle Operator

U.S. Marine Corps
03.1990 - 03.1994
  • Implemented GPS technology for more precise navigation, saving time on daily routes.
  • Improved customer satisfaction by providing timely and efficient transportation services.
  • Provided exceptional customer service, addressing concerns and resolving issues promptly.
  • Boosted on-time delivery rates with effective time management and prioritization of tasks.
  • Streamlined loading and unloading processes, reducing wait times and increasing productivity.
  • Trained junior team members on activation and mobilization processing.
  • Enhanced vehicle safety by conducting regular inspections and maintenance checks.
  • Conducted vehicle performance checks and performed maintenance actions.
  • Managed fuel distribution and completed weekly and monthly reports.
  • Dropped and hooked trailers and changed configuration of equipment.
  • Managed loading, unloading and safety of all personnel, cargo and equipment.

Education

No Degree -

Patton Carpentry Vocational School
Edgewood, KY

High School Diploma -

Boone County High School
Florence, KY
06-1988

Skills

  • City and non-city driving
  • Route planning
  • Punctuality
  • Safe driving record
  • Basic vehicle repairs
  • Verbal and written communication
  • Defensive driving
  • Safety protocols
  • Efficient routing
  • Safe driving techniques
  • Punctual and reliable
  • GPS and route planning
  • Valid Driver's license
  • DOT compliance
  • Clean driving record
  • Customer service
  • Route logs
  • Customer rapport
  • Flexible schedule
  • Passenger assistance
  • Commercial driving
  • Navigational systems and GPS
  • Time management

Accomplishments

  • Achieved [Result] through effectively helping with [Task].

Certification

  • Motorcycle License/Endorsement – Department of Motor Vehicles (DMV).
  • Entry-Level Driver Training Certificate – Federal Motor Carrier Safety Administration.

Diamond rated driver

Consistently rated as a Diamond driver within the UBER Pro program which offers the highest level of rewards and exclusive opportunities. Maintain a 5 star customer service rating and cancellation rate under 4 percent. 


Timeline

Professional Driver

UBER
01.2021 - Current

Delivery Driver

Grief Brothers
06.1994 - 12.1996

Motor Vehicle Operator

U.S. Marine Corps
03.1990 - 03.1994

No Degree -

Patton Carpentry Vocational School

High School Diploma -

Boone County High School

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