Summary
Overview
Work History
Education
Skills
Certification
Timeline
Links
Generic

Brian Lewis

Harrisburg

Summary

Experienced safety professional with expertise in hazard assessment, risk management, and regulatory compliance. Known for creating collaborative team environments and achieving consistent results. Skilled at identifying safety issues and implementing effective solutions to ensure workplace safety and operational efficiency. Sales professional with a proven track record of driving revenue and developing client relationships through negotiation, communication, and strategic planning. Seasoned logistics specialist with a background in supply chain management, inventory control, and distribution operations. Demonstrated ability to drive efficiency and cost-effectiveness through strategic planning and resource management. Proficient in logistics software, optimizing transportation routes, and ensuring compliance with industry regulations.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Training/Safety Supervisor

UPS
11.2022 - Current
  • Plan curriculum and lessons for new employee training, coordinate times and locations, and run the sessions.
  • Explain changes in company policies and procedures to employees.
  • Work with company leadership to identify and address training needs.
  • Hold assessments to ensure that new employees understand and retain new information and skills.

Customer Service Representative, Order Fulfillment/Deliveries

The Home Depot
02.2022 - 11.2022
  • Locate products for customers
  • Retrieve product information using scanners
  • Answer customer questions related to promotions, products, and departments
  • Upsell customers on other services and products
  • Suggest other items that would go with their projects
  • Demonstrate to customers how to use items
  • Monitor merchandise stock and offer alternatives when items are out of stock
  • Track services and sales sold using the computer
  • Check that all inventory in the computer has been entered properly
  • Ask customers for contact information if products are out of stock
  • Follow up with customers as needed through email and telephone
  • Assist with purchases that are heavy and help load them into vehicles
  • Answer the phones, resolve customer issues, and respond to emails
  • Assist customers with product purchases in-store
  • Process returns and exchanges
  • Run registers as needed
  • Assist with promotions and events in the store
  • Process same-day delivery items
  • Interrupt the flow of store traffic to give information and details as needed
  • Organizing departments as needed
  • Help unload or load trucks as needed

Logistics Manager

Tattered Flag Brewery and Distillery
03.2018 - 02.2022
  • Take restaurant inventory and place orders for the kitchen and bar
  • Handle Brewery and Distillery Logistics
  • Make minor repairs throughout the building
  • Create schedules for FOH and BOH
  • Create daily cleaning and stocking schedules
  • Train staff
  • Manage Private Events
  • Update POS system
  • Conducting Interviews and subsequently Terminations
  • Accomplishments
  • Created a coffee customer base by introducing an espresso machine and training staff to use it
  • Created several drinks and menu special items which sold tremendously
  • Saved the restaurant and brewery thousands of dollars by negotiating/researching pricing with vendors
  • Created new shirt logos and brought a larger variety of items to increase merchandise sales

Sales Representative

Lancaster Brewing Company
01.2015 - 03.2018
  • Extensive knowledge of consumer to market relationship in the beverage industry
  • Knowledge of my product as well as the competitions product
  • Promote brand by making cold calls, setting up events, and festivals
  • Setup monthly meetings with the distribution company and other sales representatives
  • Conduct daily reports of time in the market to our sales manager and other reps in the market via excel and word documents
  • Accomplishments
  • Increased sales in the state of Maryland and created strong relationships with multiple new accounts.
  • Strengthened relationships with current accounts in the Pennsylvania territory
  • Skills Used
  • Personality, Integrity, Persuasion, Strong Knowledge of Excel and Word, Knowledge of my products as well as the competition's products.

Bartender

Lancaster Brewing Company
01.2012 - 03.2018
  • Strong knowledge of a wide variety of foods, craft beer, and alcoholic beverages
  • Ability to pair food with beer and wine and help customers to make decisions therein
  • Keep a clean work area constantly
  • Train staff on styles of beer and mixed drinks
  • Accomplishments
  • Established relationships with new customers and continued customer base
  • Increased staffs knowledge of mixed drinks, wine, and craft styles
  • Skills Used
  • Ability to use a Point of Sale system in a fast paced atmosphere
  • Good organizational skills
  • Teamwork as well as working alone

Lifeguard

Hershey Entertainment & Resorts Company
01.2006 - 01.2014
  • Maintain guest safety by keeping swimming areas clean and dry
  • Clean and maintain pool and equipment
  • Rescue guests in distress
  • Accomplishments
  • Assured no guest was harmed while I was on duty
  • Increased ability to lead a team
  • Skills Used
  • Certifications in: First Aid, Automated External Defibrillator, Cardiopulmonary Resuscitation, Lifeguard Rescue

Server

Hollywood Casino Grantville
01.2009 - 01.2012

Education

High School Diploma -

Annville Cleona Junior-Senior High School
Annville, PA
06.2009

Bachelor of Science - Project Management

Colorado Technical University
Colorado Springs, CO
03-2027

Skills

  • Proficient in Microsoft Office
  • Proficient in Microsoft Word
  • Advanced Microsoft Excel
  • Extensive experience in Photoshop applications
  • CPR certification with four years of experience
  • Skilled in client relations
  • Skilled in POS system implementation
  • Advanced PowerPoint proficiency
  • Proficient in various software tools
  • Strong organizational capabilities
  • Four years of first aid training
  • Certified lifeguard with four years of service
  • Proficient in customer service
  • Skilled in pool care management
  • Extensive cold calling experience
  • Performance-driven sales management
  • Youth sports coaching
  • Marketing professional with a decade of experience
  • Long-term account development
  • Adept at overseeing restaurant staff and services
  • Experienced barista
  • Proficient in hospitality management
  • Experienced in business expansion
  • Leadership expertise over a decade
  • Skilled in property upkeep and repairs
  • Proficient in product placement strategies
  • Skilled in audience engagement during presentations
  • Experienced in Adobe Photoshop
  • Custom logo development
  • Visual communication design
  • Accurate handling of financial transactions
  • Team management
  • Strong verbal communication
  • Accurate inventory management
  • Skilled in Adobe Illustrator design

Certification

  • AED Certification
  • Lifeguard Training
  • CPR Certification
  • First Aid Certification
  • Food Handler Certification

Timeline

Training/Safety Supervisor

UPS
11.2022 - Current

Customer Service Representative, Order Fulfillment/Deliveries

The Home Depot
02.2022 - 11.2022

Logistics Manager

Tattered Flag Brewery and Distillery
03.2018 - 02.2022

Sales Representative

Lancaster Brewing Company
01.2015 - 03.2018

Bartender

Lancaster Brewing Company
01.2012 - 03.2018

Server

Hollywood Casino Grantville
01.2009 - 01.2012

Lifeguard

Hershey Entertainment & Resorts Company
01.2006 - 01.2014

High School Diploma -

Annville Cleona Junior-Senior High School

Bachelor of Science - Project Management

Colorado Technical University

Links

https://www.linkedin.com/profile/view?id=354874064

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Brian Lewis