Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Timeline
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Brian Li

Staten Island,NY

Summary

Dynamic professional with a proven track record at Ho’Brah, excelling in inventory control and issue resolution. Recognized for optimizing production processes and enhancing customer satisfaction through effective communication and teamwork. Adept at managing high volumes of orders while maintaining quality standards, ensuring timely deliveries and fostering a collaborative work environment.

Overview

1
1
year of professional experience

Work History

Expeditor

Ho’Brah
05.2024 - Current
  • Coordinated product delivery schedules to ensure timely fulfillment of orders.
  • Monitored supply chain processes, identifying potential delays and suggesting corrective actions.
  • Collaborated with cross-functional teams to align production plans with customer requirements.
  • Forecasted production schedules and adjusted plans to accommodate changes in demand.
  • Devised and implemented efficient processes for production tracking and inventory control.
  • Improved production planning with accurate forecasting of material availability.
  • Facilitated timely deliveries, staying ahead of schedule by closely monitoring supplier performance.
  • Maintained high quality standards by conducting thorough inspections of incoming materials.
  • Reduced downtime by coordinating rapid responses to equipment failures and supply shortages.
  • Optimized warehouse organization, ensuring easy access to materials for expedited order processing.
  • Boosted customer satisfaction by resolving issues promptly and providing regular updates on order status.
  • Improved delivery times by closely monitoring and prioritizing urgent orders.
  • Handled urgent requests from customers, working diligently to resolve issues quickly without compromising quality standards.
  • Managed high volumes of orders while maintaining accuracy through attention to detail and effective time management skills.
  • Researched best practices in expediting procedures to improve overall workflow effectiveness.
  • Communicated effectively with cross-functional teams to streamline operations and enhance efficiency.

Car Detailer

BK Auto Center
07.2025 - 09.2025
  • Performed thorough exterior and interior vehicle cleaning using various tools and products.
  • Maintained cleanliness and organization of detailing workspace to enhance efficiency.
  • Applied wax, polish, and other protective coatings to ensure optimal vehicle appearance.
  • Assisted in identifying and addressing customer concerns regarding vehicle condition.
  • Followed safety protocols while handling cleaning chemicals and equipment.
  • Collaborated with team members to improve detailing processes and customer satisfaction.
  • Demonstrated adaptability by learning new techniques for different vehicle types quickly.
  • Completed full-service washes that included vacuuming interiors, shampooing carpets, degreasing engines, polishing chrome accents, applying wax coatings to exteriors.
  • Maintained a clean and organized workspace, ensuring efficient completion of tasks and high-quality workmanship.
  • Enhanced customer satisfaction by thoroughly cleaning and detailing vehicles, both interior and exterior.
  • Delivered consistent results while working independently on various makes/models/styles of cars within tight deadlines.
  • Washed, waxed, and buffed vehicle bodies for professional shine.
  • Completed timely and thorough car details for increased customer satisfaction and repeat business.
  • Collected and disposed of trash in vehicle console spaces and under seats.
  • Maintained car detailing equipment and supplies in optimal condition for daily demands.
  • Maintained clean, tidy and safe work environment.
  • Vacuumed interiors of vehicles to remove dirt and debris.
  • Improved overall vehicle appearance with the use of professional-grade equipment and products.
  • Achieved superior results through meticulous attention to detail in all aspects of car detailing.
  • Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
  • Shined vehicle windows and windshields to remove water spots.
  • Applied protective agents, including sealants, to protect surfaces.
  • Ensured proper care for luxury and classic vehicles, utilizing specialized techniques and products designed specifically for these automobiles.
  • Contributed to a positive work environment by fostering teamwork and maintaining open lines of communication with colleagues.
  • Restored luster to vehicle interiors, including upholstery and vinyl.
  • Washed cars and trucks daily for auto dealership.
  • Ensured environmental compliance by properly disposing of chemical cleaners and waste.
  • Boosted interior cleanliness, shampooing carpets and treating leather seats.
  • Demonstrated attention to detail in removing tough stains and odors, restoring vehicle interior ambiance.
  • Applied sealants and ceramic coatings to prolong exterior protection and maintain high customer satisfaction.
  • Applied wax and sealants to exterior of vehicles and equipment.
  • Mixed cleaning solutions, abrasive compositions and other compounds to clean interior and exterior of vehicle.
  • Checked quality of work by thoroughly inspecting interior and exterior for additional cleaning requirements.
  • Polished windows and mirrors of vehicles and equipment.
  • Organized vehicle and equipment storage spaces, removing trash and wiping down surfaces.
  • Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
  • Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
  • Removed dirt and debris from vehicle and equipment interiors.
  • Utilized high-pressure washers to clean vehicles and equipment.
  • Wiped down and polished interior and exterior surfaces.
  • Performed detailed vacuuming of interior and exterior of vehicles and equipment.
  • Developed checklist for quality control, ensuring every vehicle met high standards before delivery.
  • Adapted quickly to new detailing technologies and tools, keeping service offering competitive.

Cashier

Something Sweet
04.2024 - 05.2024
  • Processed customer transactions accurately and efficiently using point-of-sale systems.
  • Maintained cleanliness and organization of checkout area to enhance customer experience.

Education

Tottenville High School
Staten Island, NY

Skills

  • Issue resolution
  • Inventory control
  • Guest service
  • Strong organization
  • Order management
  • Menu memorization
  • Food presentation
  • Kitchen operations
  • Quality control
  • Scheduling
  • Food quality standards
  • Restaurant operations
  • Guest needs assessment
  • Kitchen team development
  • Active listening
  • Excellent communication
  • Multitasking
  • Decision-making
  • Task prioritization
  • Teamwork

Additional Information

I am a hard worker who can come in early and leave late. I am always ready to work with passion and I do everything 100 percent. I am willing to learn new things and I can learn quickly in the most efficient way and come up with solutions to problems. I am sociable and can communicate with other employees to ensure good working conditions.

Languages

Chinese (Mandarin)
Elementary

Timeline

Car Detailer

BK Auto Center
07.2025 - 09.2025

Expeditor

Ho’Brah
05.2024 - Current

Cashier

Something Sweet
04.2024 - 05.2024

Tottenville High School
Brian Li