Brian Loose
West Des Moines
Summary
Dynamic leader with a proven track record at ChildServe, adept in care coordination and behavioral support. Excelled in enhancing staff productivity and client satisfaction through innovative care plans and effective team training. Skilled in utilizing professionalism and ethics to achieve high-quality care outcomes. Demonstrated excellence in patient care assessment and teamwork, significantly improving service delivery.
Overview
24
24
years of professional experience
Work History
Lead Respite Supervisor
ChildServe
05.2010 - Current
- Established and maintained effective communication with staff, case managers and patients to promote high quality care.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Created customized care plans, working with patient and families to assess and meet individual needs.
- Evaluated caregiver performance, providing feedback for continuous improvement in service delivery.
- Conducted regular assessments of client progress, adjusting care plans as needed to maximize benefits from respite services.
- Learned and adapted quickly to new technology and software applications.
Service Manager
The Respite Connection
10.2008 - 10.2009
- Improved customer satisfaction by implementing streamlined service processes and staff training programs.
- Enhanced team morale through regular recognition of exceptional performance and organizing team-building events.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Staff Trainer
ChildServe
05.2003 - 10.2008
- Evaluated the effectiveness of training programs, making adjustments as needed to continuously improve outcomes.
- Developed a positive learning environment, fostering open communication and active participation from trainees.
- Served as a subject matter expert in various areas, providing valuable insights during staff meetings and decision-making processes.
- Enhanced staff productivity through the development of tailored training materials and resources.
SCL Service Provider
ChildServe
05.2001 - 10.2003
- Assisted clients in finding various opportunities for success.
- Helped clients with daily living skills, ensuring high levels of satisfaction.
- Observed, implemented and documented on specific goals designed for the clients.
Education
Bachelor of Science - Elementary Education
Iowa State University
Ames, IA12-2003
Skills
- Behavioral support
- Professionalism and ethics
- Health and safety
- Care coordination
- Documentation accuracy
- Care plan development
- Teamwork and collaboration
- Multitasking Abilities
- Patient care assessment
Timeline
Lead Respite Supervisor
ChildServe
05.2010 - Current
Service Manager
The Respite Connection
10.2008 - 10.2009
Staff Trainer
ChildServe
05.2003 - 10.2008
SCL Service Provider
ChildServe
05.2001 - 10.2003
Bachelor of Science - Elementary Education
Iowa State University
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