Summary
Overview
Work History
Education
Skills
Certification
References
Languages
Timeline
Hi, I’m

BRIAN LOPEZ

Los Angeles,CA

Summary

Compassionate and mission-driven individual with seven years of volunteer service supporting addiction recovery through mentorship, leadership, and music ministry.in various community-focused groups. Strong ability to motivate team members and work towards achieving organizational goals. Previous roles have led to improved efficiency and effectiveness of volunteer projects, making significant impact on local communities.

Overview

9
years of professional experience
1
Certification

Work History

Victory Outreach International
Los Angeles, USA

Non-Profit Organization Volunteer
01.2017 - Current

Job overview

  • Provided dynamic music ministry to support individuals in recovery, fostering emotional healing and community connection.
  • Led worship sessions and organized musical teams during large conferences and outreach events, inspiring audiences of up to 7,000 individuals.
  • Collaborated with ministry and tech teams to create impactful worship experiences and promote spiritual growth.
  • Coordinated event logistics to ensure smooth execution.
  • Offered peer support and informal counseling, using music as a creative outlet for those in recovery.

Staples
Los Angeles, USA

Retail Sales Associate/Customer Service
09.2020 - 08.2024

Job overview

  • Provided expert customer support for technical issues, including troubleshooting, software installation, and basic computer repair.
  • Diagnosed and resolved hardware and software problems, ensuring fast, accurate service for a wide range of tech products.
  • Delivered clear, user-friendly explanations to customers, helping them understand and navigate complex technical issues.
  • Maintained and updated systems, performed data backups, and supported store technology operations.

McDonald's
Los Angeles, USA

Cashier/Customer Service
09.2017 - 05.2020

Job overview

  • Operated the cash register, processed payments, and ensured accuracy in handling transactions during high-volume shifts.
  • Delivered prompt, friendly service by preparing and handing off customer orders quickly and efficiently.
  • Maintained a positive, professional attitude in a fast-paced environment while managing customer concerns and high-stress situations.
  • Prioritized customer satisfaction by staying focused, adaptable, and responsive to guests' needs during peak hours.
  • Supported a clean, organized, and sanitary work area to ensure quality service and meet food safety standards.

Education

Musicians Institute
CA

Certificate from Music
06.2024

Skills

  • Bilingual communication
  • Spanish fluency
  • Volunteer management
  • Team collaboration
  • Budgeting and finance
  • Computer proficiency
  • Problem-solving skills
  • Customer service excellence
  • Event coordination
  • Music ministry
  • Technical troubleshooting

Certification

  • First aid certificate
  • CPR certificate

References

  • Jeremiah Avalos, Music Director Colleague, Victory Outreach International, (909) 706-7997, javalos5711@gmail.com
  • Pablo Jauregui, International Music Director Colleague, Victory Outreach International, (760) 391-3946, p.jauregui88@gmail.com
  • RudyTorres, Worship Pastor, Thirdwave Hollywood, (661) 992-0261, Rudyt1993@icloud.com

Languages

Spanish, Fluent

Timeline

Retail Sales Associate/Customer Service

Staples
09.2020 - 08.2024

Cashier/Customer Service

McDonald's
09.2017 - 05.2020

Non-Profit Organization Volunteer

Victory Outreach International
01.2017 - Current

Musicians Institute

Certificate from Music

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BRIAN LOPEZ