Accomplished leader specializing in training and mentoring within production environments. Skilled in conflict resolution and decision-making, contributing to enhanced team dynamics and operational efficiency.
Overview
6
6
years of professional experience
Work History
Processing Services Leader
Capitol One
10.2025 - Current
Developed and executed training programs, fostering professional growth among team members and improving performance metrics.
Collaborated with senior leadership to align departmental goals with organizational strategy, driving overall business success.
Overcame challenging deadlines and resource limitations by reallocating personnel and focusing on priority tasks.
Mentored junior staff members, helping them develop leadership skills and advance their careers within the organization.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Senior Production Operator
Capital One
12.2019 - 10.2025
Oversaw daily production operations, ensuring efficiency and adherence to safety protocols.
Mentored junior operators, enhancing team performance through training and support.
Implemented process improvements that reduced downtime and increased output quality.
Set up and adjusted machines for day-to-day operations.
Maintained accurate inventory records through diligent tracking of raw materials, finished goods, and waste products.