Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brian Lutes-Wilson

Adrian,MI

Summary

Adept at transforming challenges into innovative design solutions, I significantly enhanced brand recognition and client engagement at Wilci Designs. My blend of creative thinking and meticulous attention to detail, coupled with exceptional teamwork and layout design skills, consistently delivers projects that exceed expectations, fostering repeat business and elevating customer satisfaction.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

39
39
years of professional experience

Work History

Designer/Product Owner

Wilci Designs
10.2014 - Current
  • Managed multiple design projects simultaneously, ensuring timely delivery within budget constraints.
  • Developed innovative design concepts for improved brand recognition and customer engagement.
  • Produced high-quality mockups for client approval during the iterative design process, saving time on revisions later down the line.
  • Presented creative solutions to client challenges, resulting in high levels of client satisfaction and repeat business opportunities.

Return Clerk - RTV

Bed Bath & Beyond & Costco
10.2010 - 10.2014
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
  • Improved customer satisfaction by promptly answering inquiries and providing accurate information.
  • Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
  • Enhanced office organization with regular maintenance of files, records, and supplies inventory.
  • Maintained a professional atmosphere within the office setting through effective communication skills and polished presentation abilities.
  • Maintained confidentiality of sensitive information, adhering strictly to privacy policies.

Owner/Operator

Trained Eye Inspections
03.2005 - 10.2010
  • Managed day-to-day business operations.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Increased customer satisfaction by providing high-quality services and timely communication.
  • Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
  • Consulted with customers to assess needs and propose optimal solutions.

Administrative Executive/Retail Supervisor

Costco
01.1986 - 03.2005
  • Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
  • Managed social media accounts for optimal audience engagement and increased online presence.
  • Developed and implemented marketing strategies to use for launches, rebranding campaigns and promotions.
  • Collaborated with cross-functional teams to ensure consistent branding across all company touchpoints and communications channels.
  • Handled confidential information with utmost discretion, ensuring sensitive data was protected from unauthorized access.
  • Collected data, input records, and protected electronic files.

Education

High School Diploma -

Boyd Anderson High School
Fort Lauderdale, FL
06-1984

Skills

  • Teamwork skills
  • Layout design
  • Concept development
  • Computer literate
  • Client satisfaction
  • Multi-tasking
  • Creative thinking
  • Problem-solving

Timeline

Designer/Product Owner

Wilci Designs
10.2014 - Current

Return Clerk - RTV

Bed Bath & Beyond & Costco
10.2010 - 10.2014

Owner/Operator

Trained Eye Inspections
03.2005 - 10.2010

Administrative Executive/Retail Supervisor

Costco
01.1986 - 03.2005

High School Diploma -

Boyd Anderson High School
Brian Lutes-Wilson