Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
6
6
years of professional experience
Work History
Account Manager
Ingram Micro
06.2022 - Current
Managing a book of clients regarding there equipment and processes that need to be completed on specific timelines.
Troubleshooting client's issues or questions to create a solution that benefits the client and there company.
Forecasting with clients on a daily/weekly basis to discuss any projects, pickups, or shipments.
Understanding the processes and responsibilities for my book of clients to create longevity.
Customer Service Representative
Carvana
01.2022 - 05.2022
Fielded inquiries of potential customers looking to purchase a vehicle.
Worked with customers regarding their credit, income, and monthly dues based on the vehicle they are inquiring about.
Prepared customers on the process and steps for acquiring a vehicle.
Explore all possibilities for the customer to find the right vehicle that is more accessible or more aligned with the customer's finances and wants.
Outside Service Attendant
San Marcos Golf Resort
02.2021 - 11.2022
Maintained clean and orderly work station.
Stock all golf carts and facilities.
Greet all golfers when they come in for there scheduled tee time.
Managed scheduled tee times for golfers by setting up the golf carts and insuring all golf needs before the scheduled tee time.
Outside Service Attendant
Lone Tree Golf Club
05.2018 - 03.2021
Maintained clean and orderly work station.
Stock all golf carts and facilities.
Greet all golfers when they come in for there scheduled tee time.
Managed scheduled tee times for golfers by setting up the golf carts and insuring all golf needs before the scheduled tee time.
Service Crew Member
Rubios Costal Grill
07.2017 - 01.2018
Operated cash registers and POS systems.
Assisted in the dining room by delivering customers there food.
Took orders, prepared meals, and collected payments.
Cleaned and maintained all areas of the restaurant to maintain a clean environment.
Education
Bachelor of Science - Business Administration And Management
Park University
Gilbert, AZ
04.2023
High School Diploma -
Hamilton High School
Chandler, AZ
05.2019
Skills
Impeccable Customer Service Skills
Team Collaboration
Problem Resolution
Accountability
Adaptability
Time Management
Timeline
Account Manager
Ingram Micro
06.2022 - Current
Customer Service Representative
Carvana
01.2022 - 05.2022
Outside Service Attendant
San Marcos Golf Resort
02.2021 - 11.2022
Outside Service Attendant
Lone Tree Golf Club
05.2018 - 03.2021
Service Crew Member
Rubios Costal Grill
07.2017 - 01.2018
Bachelor of Science - Business Administration And Management