Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level PTA position. Ready to help team achieve company goals.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Patient Access Representative
Atrium Health Pineville
01.2019 - 01.2022
Applied administrative knowledge and courtesy to explain procedures and services to patients.
Offered simple, clear explanations to help clients and families understand hospital policies and procedures.
Trained new staff on filing, phone etiquette and other office duties.
Answered incoming calls, scheduled appointments and filed medical records.
Greeted and assisted patients with check-in procedures.
Processed payments using cash and credit cards, maintaining accurate records of transactions.
Facilitated communication between patients and various departments and staff.
Provided excellent customer service to patients and medical staff.
Rehabilitation Technician
Atrium Healthcare
06.2016 - 01.2019
Maintained medicine and equipment inventory, issued supplies to staff and notified personnel to procure more stock.
Assisted physical therapists with patient examinations using manual therapy techniques and therapeutic exercise instruction.
Checked physical therapy supplies, assisting with ordering and restocking.
Utilized gait belts, lifts, or slings to safely move and transfer patients.
Administered ultrasound, diathermy or other therapeutic modalities.
Followed all HIPAA rules and regulations regarding patient confidentiality.
Maintained cleanliness and sanitation of clinic or treatment environment.
United States Navy
United States Navy, USN
10.2004 - 08.2012
Served our country as a Hospital Corpsmen (medical Laboratory technician) 6years
Obtain, process and documented lab results (
Provided professional services and support in a dynamic work environment.
Worked effectively in fast-paced environments.
Developed strong communication and organizational skills through working on group projects.
Demonstrated creativity and resourcefulness through the development of innovative solutions.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Demonstrated a high level of initiative and creativity while tackling difficult tasks.
Learned and adapted quickly to new technology and software applications.