Brian Maley
Package Center Supervisor
206 W. Jackson St. Windsor,MO
Summary
Dynamic Package Center Supervisor at UPS Customer Center with proven expertise in logistics management and team leadership. Achieved significant delivery improvements through strategic planning and effective communication. Skilled in warehouse safety and problem-solving, creating a collaborative environment that enhances service quality and operational efficiency. Committed to excellence in fast-paced settings.
Overview
15
15
years of professional experience
Work History
Package Center Supervisor
UPS Customer Center
11.2021 - Current
- Facilitate clear communication between team members, ensuring smooth operations and timely deliveries.
- Manage logistics to improve efficiency.
- Streamlined operations to achieve measurable delivery improvements.
- Utilize strategic planning to optimize package flow and minimize errors.
- Coordinate team efforts to enhance service quality.
- Train and mentor new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Met or exceeded production goals and objectives by following strict procedures.
- Used hand-held scanners and physical logs to accurately track item movements.
- Prove successful working within tight deadlines and a fast-paced environment.
General Store Manager
Sonic Drive In
07.2010 - 05.2021
- Kept inventories accurate with daily cycle counts and regular audits to identify and resolve variances.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Exceeded budget targets with optimal expense controls and elimination of unnecessary waste.
- Resolved customer complaints effectively by addressing their concerns promptly while adhering to safe food handling practices.
- Conducted regular performance evaluations for team members, providing constructive feedback and guidance for professional development.
- Provided excellent customer service, promoting membership loyalty and increasing customer satisfaction rates.
- Overcame challenges presented by seasonal fluctuations in business by developing innovative sales initiatives tailored to specific months or seasons.
- Led community outreach efforts, such as charity events or local sponsorships, to enhance the store''s reputation and forge strong connections with customers.
- Managed inventory control, cash control, and store opening and closing procedures.
- Completed point of sale opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Education
High School Diploma -
Macon R-1 High School
Macon, MO05-2001
Skills
Warehouse safety
Timeline
Package Center Supervisor
UPS Customer Center
11.2021 - Current
General Store Manager
Sonic Drive In
07.2010 - 05.2021
High School Diploma -
Macon R-1 High School
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