IT Professional with over a decade of experience in technical leadership and strategic planning, excelling in managing IT operations and leading dynamic teams. Demonstrates strong expertise in cloud administration, disaster recovery, and data protection, consistently driving technological advancements and future-proofing IT infrastructure. Committed to fostering a culture of innovation and service-oriented support, aiming to seamlessly integrate cutting-edge solutions to enhance operational efficiency.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Systems Administration and EUC Manager
Blain Supply
04.2023 - Current
Collaborated with cross-functional teams in developing robust disaster recovery plans to safeguard critical systems and data.
Maximized performance by monitoring activities and mentoring team members.
Cross-trained existing employees to maximize team agility and performance.
Controlled costs to keep business operating within budget and increase profits.
Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
Reduced operational costs through comprehensive process improvement initiatives and resource management. Example: Replaced and implemented new MDM solution saving $60,000 in annual cost.
Developed and maintained relationships with customers and suppliers through account development.
Spearheaded transition to remote work during global health crisis, ensuring business continuity and employee safety.
Organized professional development programs for staff, leading to improved performance and skill sets.
Lead System Administrator
Blain's
04.2020 - 04.2023
Upgraded and implemented 2003 systems and functionalities to 2019 versions across Windows Domain and Forest Functional levels.
Eliminated 50+ obsolete EOL hardware and migrated systems to virtual VMWare environment.
Procured and implemented training program for the entire IT department.
Built disaster recovery plans and replicated data environments to cloud and colocation.
Established Service Level Agreements, Recovery Time Objectives, and Recovery Point Objectives for server environment, improving standards of operation for disaster recovery.
Lead and enhance IT teams, automating processes for operational efficiency.
Streamlined hardware and software procurement, boosting performance and security.
Spearheaded virtualization of datacenter, expanding infrastructure to 45 locations, enhancing operational efficiency and scalability across the organization.
Evaluated and implemented enterprise platforms for data protection, anti-virus, and monitoring, bolstering security measures and troubleshooting capabilities.
Designed and executed on-premises and cloud datacenter designs, driving technological advancement and future-proofing IT infrastructure.
Orchestrated automation of processes and procedures, significantly improving operational efficiency and reducing manual workload for IT teams.
Actively contribute to Change Champion Network Committee, developing strategies to ensure compliance while propelling business objectives forward.
Designed and executed email archiving strategy and new software to align with compliance and regulations.
Built and implemented Certificate Authority to enhance security and automation for servers and workstations.
Implemented security scanning, vulnerability management and remediation.
System Administrator
Blain's
04.2018 - 04.2020
Initiated, developed, and implemented new data protection strategy and packaging standards for 2,500 workstations and server environments, significantly improving security for 3,500 employees.
Supported software updates by upgrading workstation environment from Windows 7 to Windows 10.
Network Administrator
Foresight Financial Group
09.2012 - 04.2018
Analyzed and diagnosed application, hardware, and network incidents across 50 systems.
Configured and installed 60+ routers, switches, and wireless access points.
Identified, reported, and resolved network security violations and built new disaster recovery location.
Security scanning and vulnerability management and remediation.
Managed, upgraded, and maintained 15 firewalls overseeing data backup, security, network configuration, computers, routers, and server equipment.
Supported 250 clients facilitating 200+ requests monthly, providing technical support by phone, work orders, email, and chat service.
Coordinated with 15 vendors and teams to develop upgraded voice and data wiring infrastructure, improving quality and user experience.
Performed day-to-day LAN and WAN administration, maintenance, and support.
Backed up company data to distributed storage centers to avoid massive data loss.
Consulted with management to determine scope and priorities of projects and to discuss system capacity and equipment acquisitions.
Enhanced network security through installation, monitoring, and maintenance of firewalls and antivirus software.
Education
Certificate - Azure Fundamentals
Microsoft
10.2022
Certificate - Cisco CCNA Security
Rock Valley College
Rockford, IL
12.2015
Skills
Experience with Cisco and HP network solutions
Azure cloud administration
Cybersecurity solutions management
Application administration
Critical thinking and analysis
Proficient in VMware environments
Infrastructure monitoring expertise
PowerShell scripting
Experience in implementing data protection strategies with leading tools
Microsoft 365 AI - CoPilot
Disaster recovery management with Zerto
Collaborative team management
Team leadership
Decision-making
Email security management
Server infrastructure management
Mobile device management expertise
Active Directory configuration
Customer service
Certification
Microsoft Certified: Azure Fundamentals, Microsoft
Microsoft Azure Administrator - In Progress, Microsoft
Certification in Cisco CCNA Security, Rock Valley College
Interests
Muscle Cars
Outdoors - Hiking/biking
Technology
Work Preference
Work Type
Full Time
Work Location
Remote
Important To Me
Career advancementWork-life balanceCompany CultureStock Options / Equity / Profit Sharing