Brian Markovich
Plymouth,MI
Summary
Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Server/Bartender
The Sardine Room
04.2023 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Server/Bartender Supervisor
Barrio Cocina Y Tequileria
09.2015 - 01.2023
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Contributed to inventory management by monitoring stock levels and notifying management when supplies were low.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
- Contributed to menu development by suggesting innovative cocktail recipes based on market trends and customer preferences.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
Assistant Manager/Bartender/Server
Pizza E Vino
01.2011 - 09.2015
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Developed strong working relationships with staff, fostering a positive work environment.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Facilitated clear communication between employees and upper management through regular meetings and updates.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Supervised day-to-day operations to meet performance, quality and service expectations.
Education
High School Diploma -
Plymouth Salem High School
Plymouth, MI06.1998
Skills
- Order Management
- Guest Engagement
- Beverage Preparation
- Safe Food Handling
- Point of Sale Operation
- Performance Improvement
- Strong Work Ethic
- Menu Memorization
- High-Volume Dining
- Team Player
- Food and Beverage Service
- Inventory Management
Certification
- TIPS Training -
Timeline
Server/Bartender
The Sardine Room
04.2023 - Current
Server/Bartender Supervisor
Barrio Cocina Y Tequileria
09.2015 - 01.2023
Assistant Manager/Bartender/Server
Pizza E Vino
01.2011 - 09.2015
High School Diploma -
Plymouth Salem High School
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