Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brian Marks

Dawsonville,GA

Summary

Detail-oriented team player with strong organizational skills. Hardworking and dependable candidate successful at managing multiple priorities with a positive attitude with a high degree of accuracy. Willingness to take on added responsibilities to meet team goals.

Overview

14
14
years of professional experience

Work History

Utility Locate Technician

Heath Consultants
07.2023 - Current
  • Contributed to positive working relationships with local regulatory agencies by ensuring compliance with all applicable rules regarding utility location and documentation processes.
  • Improved service quality by accurately locating underground utilities using specialized equipment.
  • Identified and reported equipment malfunctions, defective parts and materials to appropriate supervisor.
  • Facilitated clear communication with construction crews, homeowners, and other stakeholders regarding utility locations and potential hazards.
  • Used locating equipment to find subsurface utility lines and noted details in required reports.
  • Read blueprints and schematics to correctly place equipment.
  • Reduced damage claims by consistently adhering to industry best practices when performing locates and marking utilities.
  • Responded to service requests during and after business hours.

Utility Locate Technician

Stake Center Locating
11.2022 - 06.2023
  • Contributed to positive working relationships with local regulatory agencies by ensuring compliance with all applicable rules regarding utility location and documentation processes.
  • Improved service quality by accurately locating underground utilities using specialized equipment.
  • Identified and reported equipment malfunctions, defective parts and materials to appropriate supervisor.
  • Facilitated clear communication with construction crews, homeowners, and other stakeholders regarding utility locations and potential hazards.
  • Used locating equipment to find subsurface utility lines and noted details in required reports.
  • Read blueprints and schematics to correctly place equipment.
  • Reduced damage claims by consistently adhering to industry best practices when performing locates and marking utilities.
  • Responded to service requests during and after business hours.

Maintenance Technician

Amicalola Falls State Park & Lodge
04.2022 - 11.2022
  • Provided exceptional customer service while responding to work orders, resolving issues in a timely manner.
  • Maintained accurate records of all maintenance activities, ensuring proper documentation for facility management review.
  • Adapted quickly to changing priorities and workloads, effectively managing time and resources to complete tasks on schedule.
  • Performed preventive maintenance and repairs on various types of equipment.
  • Inspected buildings, grounds, and equipment for unsafe or malfunctioning conditions.
  • Installed new locks, door handles, and door closers.
  • Installed and maintained plumbing and HVAC systems.
  • Rewired and replaced faulty electrical components in equipment.
  • Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
  • Maintained all campsite restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
  • Utilized power tools and landscaping machines to maintain outdoor areas.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Provided exceptional customer service while responding to work orders, resolving issues in a timely manner.

Service Advisor

Mountain Motorsports Roswell
04.2021 - 02.2022
  • Answered questions and provided information about motorcycles, side by sides, jet ski’s, and all types of outdoor power sports equipment.
  • Handled customer issues with confidence, using complex problem solving to provide effective resolution.
  • Facilitated communication between customers, technicians, and other dealership departments to ensure a seamless service experience for all parties involved.
  • Organized workflow among service department staff to ensure timely completion of repairs while minimizing wait times for customers.
  • Coordinated with parts department to determine availability of necessary components.
  • Increased sales of parts and accessories through thorough knowledge of available products and persuasive upselling techniques.
  • Resolved customer complaints with empathy and professionalism, ensuring repeat business and positive word-of-mouth referrals.
  • Conducted regular follow-ups with satisfied customers to encourage loyalty, repeat business, and referral opportunities from their personal networks.
  • Continuously updated personal knowledge of industry trends, new technologies, and best practices to provide the most accurate advice to customers.
  • Organized documentation for new sales, warranties and service program sign-ups to provide proof of transaction.

Contractor

Southern Comfort Cabin Rentals
01.2018 - 12.2020
  • Provided exceptional customer service while responding to work orders, resolving issues in a timely manner.
  • Worked quickly on emergency requests in order to minimize disruptions to operations.
  • Maintained accurate records of all maintenance activities, ensuring proper documentation for facility management review.
  • Carried out rental building updates such as painting surfaces, replacing fixtures, and reorganizing rooms.
  • Adapted quickly to changing priorities and workloads, effectively managing time and resources to complete tasks on schedule.
  • Performed preventive maintenance and repairs on various types of equipment.
  • Increased safety on properties by conducting regular fire alarm tests, replacing faulty smoke detectors, and ensuring emergency exits were clear and accessible.
  • Installed new locks, door handles, and door closers.
  • Installed and maintained plumbing and HVAC systems.
  • Repaired and replaced pumps, valves and motors.
  • Rewired and replaced faulty electrical components in equipment.
  • Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
  • Maintained rental's restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
  • Utilized power tools and landscaping machines to maintain outdoor areas.
  • Coordinated successful unit turnovers between reservations by quickly completing necessary repairs and cleaning tasks within tight deadlines.
  • Performed seasonal maintenance tasks like snow removal or gutter cleaning to keep properties safe and functional throughout the year.
  • Ensured guest satisfaction by promptly addressing maintenance requests and resolving issues in a timely manner.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Provided exceptional customer service while responding to work orders, resolving issues in a timely manner.
  • Developed strong relationships with guests through respectful communication and prompt attention to their needs or concerns.

Owner

Southern Gentleman Homecare L.L.C
01.2017 - 12.2019
  • Performed minor wall repair, installed drywall, and applied wallpaper.
  • Installed lighting fixtures to improve lighting and increase energy efficiency.
  • Prepared for new painting by removing previous materials with seam-cleaning, sandblasting, scraping, and sanding.
  • Demonstrated versatility by successfully tackling a wide range of tasks, from plumbing and electrical work to carpentry and general home repairs, showcasing adaptability and expertise within the field.
  • Streamlined project execution by carefully planning work schedules to ensure timely completion of tasks without compromising on quality.
  • Improved client satisfaction by providing timely and quality handyman services for various home repairs.
  • Completed repair jobs to restore functionality to electric and plumbing systems.
  • Performed basic electrical work and plumbing repairs such as installing new toilets, removing electrical wires, unclogging drains, and maintaining gutters.
  • Built and repaired decks, fences and sheds to improve overall appearance of homes.
  • Assisted homeowners in maintaining their properties by performing routine maintenance tasks such as painting, plumbing, and electrical work.
  • Operated drill motors, grinders, chop saws, hack saws, and burning torches to perform tasks.
  • Repaired plumbing systems, components, and equipment.
  • Installed valves, hangers, supports, and flanges inside piping systems.
  • Completed carpentry projects with precision and efficiency, resulting in well-constructed furniture pieces and home fixtures.
  • Repaired existing structures such as staircases, decks, or door frames with precision to extend their lifespan without compromising structural integrity or aesthetics.
  • Planned and executed work with proper tools and materials to maximize productivity.
  • Read and interpreted blueprints and construction documents to determine project directives.
  • Built and hung custom doors and frames.
  • Operated forklifts and other heavy equipment.
  • Repaired damaged doors, windows and other structures.
  • Cut, shaped and installed siding, roofing and framing to protect interior of properties from harsh weather conditions.
  • Completed installations of building structures, trim, flooring, and cabinetry.
  • Installed cabinets and shelving units in homes and offices to provide additional space and organization.
  • Expanded clientele base through referrals from satisfied customers who praised my professionalism and attention to detail in executing various handyman tasks.
  • Diagnosed and repaired complex mechanical and electrical systems.
  • Self-motivated, with a strong sense of personal responsibility.
  • Resolved problems, improved operations and provided exceptional service.

Installer

MAK Roofing
01.2017 - 12.2018
  • Installed roof insulation to reduce energy costs.
  • Fastened composition shingles and sheets to roof with asphalt, cement and nails.
  • Assessed roofs for signs of damage or wear and tear after storms.
  • Applied roof coatings to protect roof and extend lifespan.
  • Completed projects with precision using various tools such as hammers, nail guns, staple guns, and other specialized equipment.
  • Installed chimney flashing, gutters and other roof components to direct smoke away and offer protection from elements.
  • Adapted quickly to diverse project demands by utilizing knowledge of various roofing systems including asphalt shingle, tile, metal panel, single-ply membrane, and built-up techniques.
  • Installed high-quality roofing systems, paying careful attention to hazards and other safety concerns.
  • Installed, repaired, and replaced single-ply roofing systems.
  • Precisely cut felt, shingles and strips of flashing to fit angles formed by walls, vents, and intersecting roof surfaces.
  • Installed asphalt shingles, tile and metal roofing systems to manage exterior construction projects of residential, commercial and industrial buildings.

Bartender/Manager

Whistle Stop Bar & Grill/Last Stop Bar and Grill
01.2015 - 12.2017
  • Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
  • Ensured accurate reporting of daily sales figures to upper management for informed decision-making processes related to budgeting and forecasting.
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Served high customer volumes during special events, nights, and weekends.
  • Supervised and trained staff on preparing and delivering drinks, handling food, and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
  • Recruited and trained new bartenders and barbacks to help maintain talented team.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Scheduled and rotated staff for adequate coverage and fair distribution of workload.
  • Provided exceptional customer service, anticipating guests' needs and exceeding their expectations consistently.
  • Fostered strong relationships with regular patrons through personalized service that encouraged repeat business.

Bartender/Hookah Owner

Kryptonite Club And Grill
01.2014 - 12.2015
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Kept bar stocked with liquors, juices and garnishes for drinks.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
  • Prepared custom drink orders by accurately measuring and mixing house ingredients.
  • Maintained impeccably clean, attractive and well-stocked bar area.
  • Documented all in-process and out-of-process assembly activities.
  • Prepare hookahs and maintain them during the duration of the night for each table and bar customer.
  • Innovated new flavor combinations based on customer preferences, keeping the menu fresh and appealing to returning patrons.
  • Monitored inventory, keeping necessary supplies on hand.
  • Supported staff training efforts by sharing expertise in hookah making techniques and best practices.

Bartender/Shift Manager

Tony's Sports Bar and Grill
01.2010 - 12.2015


  • Established rapport with regular patrons through attentive service, fostering loyalty to the establishment.
  • Served high customer volumes during special events, nights, and weekends.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Managed staff schedules and maintained adequate coverage for all shifts.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
  • Promoted a positive work atmosphere through clear communication, teamwork encouragement, and recognition of employee achievements.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Set up bar for operation, obtained cash bank, and stocked service bar.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.

Education

GED -

Collins Hill High School
Lawrenceville, GA
1998

Skills

  • Gas Line Locating
  • Damage Prevention
  • Utility Marking
  • Landscape Maintenance
  • Construction
  • Handyman
  • Guest Relations Experience
  • Plumbing
  • Service advisor
  • Tree Trimming
  • Groundskeeping
  • Lawn Care
  • Remodeling
  • Communication skills
  • Power tools
  • Mechanical knowledge
  • Bartending

Timeline

Utility Locate Technician

Heath Consultants
07.2023 - Current

Utility Locate Technician

Stake Center Locating
11.2022 - 06.2023

Maintenance Technician

Amicalola Falls State Park & Lodge
04.2022 - 11.2022

Service Advisor

Mountain Motorsports Roswell
04.2021 - 02.2022

Contractor

Southern Comfort Cabin Rentals
01.2018 - 12.2020

Owner

Southern Gentleman Homecare L.L.C
01.2017 - 12.2019

Installer

MAK Roofing
01.2017 - 12.2018

Bartender/Manager

Whistle Stop Bar & Grill/Last Stop Bar and Grill
01.2015 - 12.2017

Bartender/Hookah Owner

Kryptonite Club And Grill
01.2014 - 12.2015

Bartender/Shift Manager

Tony's Sports Bar and Grill
01.2010 - 12.2015

GED -

Collins Hill High School

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Brian Marks