Brian Martin

Employment during this time was procured through various forms services, gigs economy and a bit of consulting.

A brief list of income streams during this time:

-Consulting (Heartland Custom Jewelry): A childhood friend of mine runs a small business in rural Kansas making custom jewelry. I provided guidance in regards to employee management, interview techniques, and general HR administrative duties.

-Gig Economy Apps (GrubHub, Postmates, DoorDash): Provided great flexibility for my situation.

-Mobile Mechanic: I provided simple routine repair services for Auto and Motorcycles. Primarily sourced through word of mouth and friends.

Primarily responsible for staffing of daily temp, temp-to-perm, and direct hire vacancies for Property Management companies within the Denver/Boulder Metro.

- Interview and perform vetting process on individual candidates matching client criteria.
- Source potential candidates through various job boards.
- Responsible for maintaining Indeed recruiter account. Including job postings and tracking applicant metrics.
- Responsible for oversight of candidate performance, including disciplinary action and or termination proceedings.
- Ensure customer satisfaction through proactive follow-ups.
- Provide immediate remedies for unsatisfactory performance.
- Assist in operations management by providing feedback on database management, employee relations, client relations, and general administrative enhancements based on prior experience.

Responsible for oversight and management of entire Property Management Division. Efficiently manage a staffing operation of approximately 5000+ hours per week.

- Direct management of a base of 300 temporary and full time associates.
- Oversight of the full scope of the operation, from recruitment through placement.
- Develop and implement recruitment, staffing, and retention strategies.
- Problem solve and ensure customer confidence to maintain customer loyalty
- Assist with drafting and submission of contract proposals.
- Attend quarterly meetings with client corporate representatives.
- Meet with procurement teams of national Property Management Companies.
- Directly manage up to three internal staffing coordinators.
- Delegate daily work assignments for staffing coordinators.
- Observe and provide guidance for staffing coordinators.
- Track quarterly production metrics and set growth goals.
- Conduct unemployment hearings with the Commonwealth of Virginia, District of Columbia, and State of Maryland.
- Responsible for both on-boarding and off-boarding of all internal employees and temporary associates.
- Responsible for all disciplinary action concerning internal and temporary associates,
- Perform background and credential checks.
- Provide employment verification.
- Provide reference for current and past employees.
- Responsible for customer satisfaction.

AP/AR Liaison
- Responsible for assisting with billing and invoice matters.
- Provide invoice breakdown.
- Issue credit memos and adjust billing errors
- Ensure bill rates and pay rates align with contractual guidelines.
- Ensure on-time weekly payment for all associates.
- Assist with associate questions/concerns regarding paychecks

Responsible for the day to day staffing operation for the Property Management Division. Solely responsible for fulfilling demand of 2500+ hours per week.

- Field job order request from Class A Property Management companies in the Washington DC metropolitan area.
- Efficiently staff, organize, and schedule daily temp, temp-to-perm, and direct hire vacancies. Approximately staffing 2500+ hours per week.
- Consistently recruit for new talent based on demanding expectations of high end clientele.
- Perform vetting process for all new candidates from initial contact through final interviews.
- Work directly with Sr. VP to construct training material for property management professionals.
- Directly implement training manuals and procedures to new and existing staff.
- Assist with on site quality control, spot checking, and actively coaching our candidates on customer service, proper etiquette, and overall professionalism.

Recruit and source candidates based on business solicited by company account reps.
- Assigned daily job orders to source candidates matching clients criteria.
- Source potential candidates using various sourcing resources. IE: Craigslist, Career Builder, Monster, LinkedIn.
- Interview and perform the vetting process on individual candidates meeting client criteria.
- Draft and submit candidate qualifications and credentials to clients' particular openings.
- Coordinate interviews between candidates and clients.
- Perform required onboarding procedures. IE: Background checks, credential checks, security clearance, education, ect..
- Liaison between candidates and clients regarding performance evaluation.