Brian Mathieu
Fall River,MA
Summary
Dynamic and dedicated professional with a strong work ethic, honed at Rhode Island Hospital. Proven ability to excel in fast-paced environments, utilizing multitasking and problem-solving skills to enhance productivity. Committed to exceptional customer service and maintaining safety standards, ensuring a positive experience for all.
Overview
19
19
years of professional experience
Work History
Food Service Worker
Rhode Island Hospital
12.2023 - Current
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
Claims Receiving
Walmart
09.2012 - 11.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Learned and adapted quickly to new technology and software applications.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Proved successful working within tight deadlines and a fast-paced environment.
Sales Associate
Target
10.2005 - 08.2012
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Engaged with customers to effectively build rapport and lasting relationships.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.
- Streamlined checkout process, significantly reducing wait times and improving customer satisfaction.
Education
Interior Design -
Diman Regional Vocational High School
Fall River, MA06.1995
Skills
- Quick learner
- Positive attitude
- Multitasking
- Customer service
- Strong work ethic
- Problem-solving
- Strong communication skills
- Attention to detail
- Positive attitude and energy
- Team oriented
- Fast-paced environment
- Flexible schedule
- Working quickly
- Working with diverse people
- Productivity and efficiency
- Cash register operation
- Safe food handling
- Order taking accuracy
- Basic mathematics
- Heavy lifting capacity
- Professional appearance maintenance
- Covid-19 safety protocols
- Inventory control
- Patient relations
- Patient care
- Food portioning control
- Supply inventory management
- Verbal and written communication
- Food safety
- Basic math
- Hospital standards
Timeline
Food Service Worker
Rhode Island Hospital
12.2023 - Current
Claims Receiving
Walmart
09.2012 - 11.2023
Sales Associate
Target
10.2005 - 08.2012
Interior Design -
Diman Regional Vocational High School
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