Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brian Maxwell

Shelby,MI

Summary

Motivated Production Operator seeking a position in an established organization that values dedication and hard work. Excellent troubleshooting and team management skills. Adept in facility operations and operating heavy equipment. Hardworking Production Operator with 9 years of experience in the production industry. Qualified to handle the assembly line with little to no supervision. Mastery in using forklifts and labeling raw materials. Reliable, physically fit and energetic. Dependable Machine Attendant able to read and adhere to standard operating procedures. Detail-oriented and industrious professional with strong problem-solving abilities. Prepared to bring 4 years of experience to a challenging new position. Highly-qualified Assistant Customer Service Manager highly effective at conflict resolution and persuasive communication. Knowledgeable about quality assurance and training. Hardworking and reliable with an excellent attention to detail. Experienced customer service management professional bringing 2 years in sales and support. Talented people motivator and problem solver. Skilled Assistant Customer Service Manager offering expertise in resolving issues in a timely and accurate manner. Adept at building Customer loyalty and repeat business.

Overview

15
15
years of professional experience

Work History

Production Operator

Chrysler
02.2015 - Current
  • Responsible for achieving production requirements.
  • Monitored product standards and quality-control programs.
  • Machine operator 
  • Collated components for assembly.

Security Guard

Securitas
07.2014 - 04.2015
  • Inspected and adjusted security systems, equipment, and machiner
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Completed reports by recording observations and occurrences and interviewing witnesses.
  • Worked both independently and collaboratively to resolve urgent issues.

Customer Service Supervisor

Afni Inc.
08.2012 - 06.2014
  • Coordinated department schedules to maximize coverage during peak hours.
  • Responded to customer requests with friendly, knowledgeable service and support.
  • Researched complex problems and resolved issues in a timely manner.
  • Managed total department call volume of 400  per day.
  • Effectively communicated with and supported sales, marketing and administrative teams on a daily basis.

Gas Station Attendant

Meijer
02.2010 - 08.2012
  • Activated fuel pumps according to customer needs. 
  • Maintained inventory of all saleable items. 
  • Pumped gas for guests and took payments. 
  • Maintained a clean and orderly station. 
  • Facilitated the sale of services and goods. 
  • Checked customer identification for alcohol, cigarette, and lottery sales. 

Education

High School Diploma -

Oak Park High School
Oak Park, MI
2010

Skills

  • Equipment maintenance
  • Assembly line production
  • Extremely quick learner
  • Material handling expert
  • Credit card processing
  • Research and due diligence
  • Team leadership
  • Account updates
  • Floor set design expertise
  • Training and development
  • Computer literate
  • Powered Industrial Vehicle Operator

Timeline

Production Operator

Chrysler
02.2015 - Current

Security Guard

Securitas
07.2014 - 04.2015

Customer Service Supervisor

Afni Inc.
08.2012 - 06.2014

Gas Station Attendant

Meijer
02.2010 - 08.2012

High School Diploma -

Oak Park High School
Brian Maxwell