Dynamic Security Analyst with a proven track record at Five Star Security Services, enhancing network security and reducing risks by 18%. Skilled in incident response and critical thinking, I excel in fostering teamwork and implementing effective security measures. Committed to continuous improvement and maintaining a safe environment through proactive risk mitigation strategies.
Work History
Security Analyst
Five Star Security Services
Analyzed log files for anomalies, identifying potential intrusions or malicious activity before significant damage occurred.
Maintained up-to-date knowledge of emerging threats by attending professional development events and staying informed on industry trends.
Coordinated incident response efforts across multiple departments, fostering teamwork in resolving complex issues effectively.
Performed risk analyses to identify appropriate security countermeasures.
Conducted regular vulnerability assessments to identify weaknesses and implement appropriate countermeasures.
Enhanced network security by implementing intrusion detection systems and monitoring potential threats.
Reduced security risks by 18% through enhancing protocols and ensuring adherence to regulations.
Customized security awareness materials to address specific vulnerabilities within organization, enhancing employee vigilance.
Streamlined incident management process, allowing for quicker resolution of security threats and minimal operational disruption.
Led response to security incidents with professionalism and discretion, minimizing impact and restoring operations swiftly.
Recommend improvements in security systems and procedures.
Asset Protection Agent
Amazon
Ensured compliance with local laws and regulations pertaining to workplace health and safety standards as well as industry-specific guidelines.
Maintained accurate records of all asset protection activities, including investigations, audits, and incident reports for easy reference during external reviews or legal proceedings.
Prevented company asset loss through surveillance, employee package checks, trash checks and enforcement of civil and criminal laws pertaining to retail security.
Assisted law enforcement officials with apprehending shoplifters, maintaining a safe shopping environment for customers.
Reviewed and recommended improvements to current policies and procedures related to asset protection, ensuring a proactive approach to mitigating risks.
Responded quickly to any potential breaches in security, minimizing the impact of loss or damage.
Insurance Claims Investigator
Prudential Life Insurance
Negotiated settlements with claimants within company guidelines, maintaining positive relationships while protecting financial interests.
Increased client satisfaction by providing timely updates on the progress of claims investigations.
Conducted field investigations to verify policyholder statements, ensuring accurate assessment of damages and minimizing potential losses for insurance companies.
Enhanced team productivity by sharing best practices and mentoring junior investigators on industry standards and procedures.
Improved claim resolution times with efficient communication between clients, insurance companies, and legal teams.
Reviewed insurance policies thoroughly to ensure proper understanding of coverage limitations before initiating investigations, avoiding unnecessary delays in claim resolutions.
Reduced fraudulent claims by diligently conducting thorough investigations and identifying inconsistencies in reports.
Education
Criminal Justice
San Joaquin Delta College
Stockton, CA
Skills
Intrusion detection
Endpoint security
Identity and Access management
Risk mitigation
Incident response
Security awareness training
Vulnerability assessment
Critical thinking skills
Mobile security
Reporting and documentation
Managing security breaches
Teamwork
Problem-solving
Time management
Attention to detail
Problem-solving abilities
Multitasking
Excellent communication
Organizational skills
Reliability
Adaptability and flexibility
Decision-making
Task prioritization
Self motivation
Professionalism
Continuous improvement
Accomplishments
Most of my accomplishments would be that almost every single job I started I've started at the bottom and always worked my self into a lead position or a management position clearly My proudest accomplishment outside of my kids would be the day that I watched 2 people be found guilty of neglegence and fraud a because of my drive to find the truth my mother was found deceased and the sheriff's department that was supposed to be investigating this completely dropped the ball on this if I'm being blunt and I had no closure and couldn't afford to hire anyone to look into this matter so I started investigating it myself and I tried on several occasions to bring new information to this case to the department that originally investigated it and they just would t listen so after numerous hours of research and speaking with doctors and the coroner as well as many other individuals and insurance companies I was able to get this case re opened and these criminals brought to justice and they were found guilty on all accounts.