Brian McCracken
Boise,ID
Summary
Results-oriented District Sales Manager driven to exceed quotas and build productive relationships with key customers. Decisive leader and resourceful problem solver.
Overview
18
18
years of professional experience
Work History
Sales Representative for Idaho
Buoy Beer Company
03.2022 - Current
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Recommended complementary purchases to customers, increasing revenue.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Managed customer accounts to secure customer satisfaction and repeat business.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
Sales Representative
Stein Beverage
07.2021 - 03.2022
- Managed customer accounts to secure customer satisfaction and repeat business.
- Trained and mentored new sales representatives.
- Developed and implemented sales strategies to increase profits.
- Used customer insights to develop innovative sales strategies to increase sales.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
District Sales Manager
Maletis Beverage
10.2014 - 07.2021
- Supported individual representative performance goals and division benchmarks to maximize sales performance
- Supported sales management initiatives to optimize business development
- Supervised sales strategy, training, team structure and communication
- Assessed effectiveness of sales representatives and implemented courses of action to rectify weaknesses
- Trained and mentored sales team members in customer relations, customer service and product placement
- Tracked and analyzed weekly sales reports, implemented corrective action plans and streamlined sales operations
- Visited clients to negotiate prices and to increase product presence
- Set clear objectives and helped team members develop plans to achieve quotas
- Delivered constructive coaching and feedback to enhance employee sales and customer service skills
- Achieved client loyalty through quality, productivity, service and proactive management
- Contacted multiple retailers within assigned call list on regular call cycle to discuss needs, resolve issues and introduce new products
- Oversaw key accounts to ensure alignment with individual needs
- Provided information about new and existing promotions to retailers.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Assessed each location's individual and team performances, analyzing data trends to determine best methods to improve sales results.
Sales Representative
Maletis Beverage
11.2005 - 10.2014
- Met with store managers to discuss product needs, accomplish sales goals and facilitate sales growth
- Established and serviced accounts in assigned territory
- Fostered relationships with customers to expand customer base and enhance loyalty and retention
- Collaborated with retailers to strengthen product exposure with optimal locations, shelf positions and signage
- Placed orders and answered customer questions in-person, through email and over phone to maximize customer service
- Prepared and processed contracts and order forms for new and existing customers
- Maximized efficiency and time management by effectively planning and organizing client routes within territory
- Monitored customer order process and addressed customer issues
- Created and implemented store displays, promoting sales and growth
- Brian Mccracken
- JOB TITLE HERE
Skills
- Sales oversight
- Sales territory management
- Customer relationship management
- Product allocation
- Key account development
- Brand-building strategies
- Promotional sales events
- Sales process
- Service-driven sales
- Rapport and relationship building
- Product and Service Knowledge
Timeline
Sales Representative for Idaho
Buoy Beer Company
03.2022 - Current
Sales Representative
Stein Beverage
07.2021 - 03.2022
District Sales Manager
Maletis Beverage
10.2014 - 07.2021
Sales Representative
Maletis Beverage
11.2005 - 10.2014
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