Brian McCreery
Johnstown,PA
Summary
Hardworking account manager with several years of experience working directly with clients to service accounts. Expert at communication and applying targeted salesmanship techniques to achieve sales goals. Successful at increasing revenue with new accounts while maintaining relationships with existing ones. Detail-oriented Account Manager with many years of comprehensive experience managing employer-client relationships and developing new business deals. Focused on managing accounts systematically to maximize sales. Dedicated professional successful at introducing new products and expanding network connections.Over 40 years experience in building material sales.
Overview
40
40
years of professional experience
Work History
Account Manager
7d Wholesale
Gallitzin, PA
04.2024 - 10.2024
- Developed and maintained relationships with key accounts to ensure customer satisfaction.
- Negotiated contracts with clients to maximize profitability.
- Conducted market research to identify potential customers.
- Analyzed client data and identified opportunities for growth.
- Managed multiple accounts simultaneously while meeting deadlines.
- Resolved customer complaints in a timely manner.
- Developed strategies to increase revenue from existing accounts.
- Presented product features and advantages to potential customers during sales meetings.
- Solicited feedback from customers on their experience with products or services.
- Monitored industry trends and made recommendations for changes in strategy accordingly.
- Assisted in developing pricing models based on competitor analysis.
- Developed successful customer relationships to boost sales opportunities.
- Provided technical support to customers when needed.
- Renewed existing accounts by building relationships with clients.
Account Manager
Beacon Roofing Supply
Johnstown, PA
01.2013 - 04.2018
- Developed and maintained relationships with key accounts to ensure customer satisfaction.
- Created comprehensive reports on account performance and presented them to senior management.
- Negotiated contracts with clients to maximize profitability.
- Conducted market research to identify potential customers.
- Analyzed client data and identified opportunities for growth.
- Managed multiple accounts simultaneously while meeting deadlines.
- Resolved customer complaints in a timely manner.
- Developed strategies to increase revenue from existing accounts.
- Presented product features and advantages to potential customers during sales meetings.
- Maintained accurate records of all customer interactions in the CRM system.
- Monitored industry trends and made recommendations for changes in strategy accordingly.
Account Manager
McClure Johnston
Pittsburgh, PA
01.1985 - 01.2017
- Developed and maintained relationships with key accounts to ensure customer satisfaction.
- Created comprehensive reports on account performance and presented them to senior management.
- Negotiated contracts with clients to maximize profitability.
- Conducted market research to identify potential customers.
- Analyzed client data and identified opportunities for growth.
- Managed multiple accounts simultaneously while meeting deadlines.
- Resolved customer complaints in a timely manner.
- Developed strategies to increase revenue from existing accounts.
- Presented product features and advantages to potential customers during sales meetings.
- Maintained accurate records of all customer interactions in the CRM system.
- Solicited feedback from customers on their experience with products or services.
- Monitored industry trends and made recommendations for changes in strategy accordingly.
- Assisted in developing pricing models based on competitor analysis.
- Prepared monthly financial statements for each account.
- Generated leads through cold calling activities.
- Attended trade shows and conferences as a representative of the company.
- Participated in brainstorming sessions to develop new ideas for business development initiatives.
- Ensured compliance with industry regulations when dealing with clients.
- Provided technical support to customers when needed.
- Acted as main point of contact in matters relating to client concerns and needs.
- Developed successful customer relationships to boost sales opportunities.
- Renewed existing accounts by building relationships with clients.
- De-escalated customer interactions by providing alternative solutions to issues.
- Addressed customer questions and concerns regarding products and services.
- Participated in trade shows, conferences, and networking events to represent the company and attract new business.
- Conducted regular business reviews with clients to understand their needs and align products and services accordingly.
- Managed account receivables for assigned accounts, ensuring timely payments and minimizing bad debts.
- Negotiated contracts and closed deals, focusing on long-term benefits for both the company and the client.
- Managed a portfolio of XX key accounts, ensuring high levels of customer satisfaction and retention.
- Fostered a culture of continuous improvement by sharing best practices and lessons learned with the broader account management team.
- Maintained an in-depth knowledge of industry trends, competitors, and market conditions to provide strategic advice to clients.
Education
High School Diploma -
Johnstown Vo-tech
Johnstown, PA06-1978
Skills
- Account development
- Sales Development
- Lead Generation
- Account Management
- Project Management
- Complaint Management
Timeline
Account Manager
7d Wholesale
04.2024 - 10.2024
Account Manager
Beacon Roofing Supply
01.2013 - 04.2018
Account Manager
McClure Johnston
01.1985 - 01.2017
High School Diploma -
Johnstown Vo-tech
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