Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brian McDonald

Pittsburgh,PA

Summary

Dynamic leader with a proven track record at Iontank, adept in project leadership and fostering teamwork. Excelled in delivering innovative design solutions, enhancing efficiency, and driving client satisfaction. Skilled in concept development and problem-solving, consistently achieving project goals within budget constraints.

Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Overview

30
30
years of professional experience

Work History

Design Studio Manager

Iontank
01.2017 - Current
  • Led a team of designers to produce innovative design solutions for various clients across multiple industries.
  • Presented design concepts to clients persuasively, securing approval and moving projects forward efficiently.
  • Maintained detailed documentation of all phases in a project lifecycle from inception to completion, enabling easy reference for future similar projects.
  • Managed budgets and resources, ensuring timely completion of projects within allocated financial constraints.
  • Enhanced design studio efficiency by streamlining project workflows and implementing time management strategies.
  • Developed strong relationships with clients, fostering trust and repeat business through exceptional service.
  • Evaluated the performance of team members regularly, providing constructive feedback for continuous improvement.
  • Oversaw the hiring process for new designers, selecting candidates that aligned with the company''s values and goals.
  • Reduced overhead costs by negotiating contracts with external vendors for materials, printing services, or other necessities without compromising quality standards.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.

Sales Associate

Pro Bike and Run
04.2010 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.

Installation Manager/Sales Associate

Metro Heating and Cooling
03.2006 - 01.2016
  • Oversaw quality control measures during installations, identifying potential issues early on to minimize costly rework later.
  • Conducted thorough post-installation inspections to verify adherence to design specifications and client expectations.
  • Managed a team of technicians, providing guidance and support to ensure high-quality workmanship.
  • Managed installation schedules proactively to avoid delays and reduce downtime for clients.
  • Provided ongoing training for technicians, ensuring up-to-date knowledge on industry best practices and technical skills.
  • Coordinated with vendors and suppliers to ensure seamless delivery of materials and equipment for installations.
  • Coordinated all aspects of installations including labor allocation, material procurement, permitting approvals, site preparation work.
  • Collaborated with sales teams to develop competitive quotes for prospective clients, leading to increased revenue generation opportunities.
  • Led negotiations with suppliers to secure better pricing, reducing project costs.
  • Coordinated with vendors for timely procurement of materials, ensuring projects remained on schedule.
  • Addressed and resolved client concerns promptly, maintaining positive relationships and repeat business.
  • Conducted detailed site surveys to plan installations, avoiding unforeseen issues during execution.
  • Scheduled utility service providers according to project timelines.
  • Oversaw effective disposal of construction waste and implemented programs to increase use of recycled materials.

Lead Installer

Lucent Technologies Inc
03.1999 - 11.2005
  • Improved customer satisfaction by providing efficient and accurate installations.
  • Reduced installation errors, implementing thorough quality control measures.
  • Mentored junior installers, fostering a positive learning environment for skill development.
  • Established strong relationships with clients through excellent communication skills and professionalism throughout the entire installation process.
  • Resolved technical issues efficiently, utilizing extensive knowledge of product specifications and performance capabilities.
  • Provided on-site supervision, ensuring proper adherence to safety regulations and protocols.
  • Conducted post-installation inspections, guaranteeing customer satisfaction and addressing any concerns promptly.
  • Participated in industry training programs, staying updated on the latest technologies and best practices in the field of installations.
  • Laid out materials and system components to prepare for installation.
  • Completed troubleshooting of malfunctions and diagnosed issues.

Owner

Pittsburgh Oasis Landscaping
04.1995 - 11.1999
  • Maintained grounds by trimming, weeding, and general clean-up.
  • Performed planting, watering, mulching, and edging of lawns.
  • Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
  • Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
  • Performed seasonal maintenance tasks such as pruning, aeration, fertilization, and mulching to promote plant health and longevity.
  • Installed lights, sprinklers and other outdoor features based on requirements.
  • Utilized power tools and landscaping machines to maintain outdoor areas.
  • Removed debris and waste from outdoor areas.
  • Cut trees and shrubs to shape and maintain landscape.
  • Removed tree stumps, roots and debris for cohesive landscape appearance.
  • Performed equipment maintenance and repairs to keep tools functional for projects.
  • Installed stonework according to landscape design plan and client specifications.

Education

Geology/Business

University of Maryland, Eastern Shore
Princess Anne, MD

High School Diploma -

Mt. Lebanon High School
South Hills
06-1991

Skills

  • Project leadership
  • Manufacturing processes
  • Concept development
  • Prototyping
  • Positive attitude
  • Customer service
  • Problem-solving
  • Problem-solving abilities
  • Teamwork
  • Computer skills
  • Organizational skills

Timeline

Design Studio Manager

Iontank
01.2017 - Current

Sales Associate

Pro Bike and Run
04.2010 - Current

Installation Manager/Sales Associate

Metro Heating and Cooling
03.2006 - 01.2016

Lead Installer

Lucent Technologies Inc
03.1999 - 11.2005

Owner

Pittsburgh Oasis Landscaping
04.1995 - 11.1999

Geology/Business

University of Maryland, Eastern Shore

High School Diploma -

Mt. Lebanon High School

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Brian McDonald