Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic

Brian McGuire

Syracuse,NY

Summary

High-energy restaurant worker skilled at welcoming guests and overseeing dining operations. Proficient in balancing server loads, kitchen staff limits, and customer desires. Calm and level-headed in all types of situations.

Overview

4
4
years of professional experience

Work History

Host /Table Busser

Outback Steakhouse
05.2022 - 07.2024
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Answered customer questions about hours, seating, and menu information.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
  • Provided patrons with estimated waiting times during peak service hours.
  • Assisted customers with delivering orders, carrying additional trays and helping dish out items.
  • Helped facilitate cooperation between service and kitchen staff to professionally meet guest needs and resolve problems.

Manufacturing Associate

Armoured One
06.2020 - 09.2020
  • Inspected products and machines to maintain quality and efficiency.
  • Examined incoming materials and compared to documentation for accuracy and quality.
  • Made sure that products were produced on time and are of good quality.
  • Organized work to meet demanding production goals.
  • Assembled products to meet production requirements and daily established quotas.
  • Recorded and tracked daily production data for management reporting.
  • Collaborated with team members to meet production deadlines.

Education

N/A

Charles W. Baker High School
Baldwinsville, NY
06-2022

Skills

  • Telephone reception
  • Menu management
  • Seating arrangements
  • First aid training
  • Customer engagement
  • Team collaboration
  • Dining room management
  • Hospitality and accommodation
  • Reservations
  • Server support
  • Professional appearance
  • Reservation coordination
  • Reservation management

Timeline

Host /Table Busser

Outback Steakhouse
05.2022 - 07.2024

Manufacturing Associate

Armoured One
06.2020 - 09.2020

N/A

Charles W. Baker High School

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