Summary
Overview
Work History
Skills
Education
Work Preference
I value my personal integrity.
Timeline
StoreManager
Brian McSpadden

Brian McSpadden

Bartender
San Diego,CA

Summary

I love tourists! I love Regulars, I love everyone in between! I love working on the San Diego Bay! Lots of energy here! Many years in the bar and restaurant industry have built me into a fast multitasker with the ability to consistently keep a clear head when things get crazy while performing above expectations. There's nothing like working in a loud fast paced environment, especially on the waterfront of San Diego! Maintaining control of the establishment and guests while recognizing the appropriate times to have some fun and make people laugh is an important responsibility. The guest experience is always first priority. A guests perception is not only their reality, it becomes their friends and acquaintances interpretation as well through word of mouth. I always have happy guests. If someone doesn't get along with their server/bartender, I can slide in, take it over and make everyone happy. I thoroughly enjoy being behind the bar and in front of complete strangers while making new friends every day and night. Reading people is a skill that helps every day in all parts of life. A strong decision maker providing quick and accurate service is important. I ONLY submit a resume to an establishment that I have researched and I am comfortable with calling my new home.

Overview

28
28
years of professional experience
4
4
years of post-secondary education

Work History

Bartender

Brigantine Portside Pier
06.2020 - Current
  • Mixed unique and interesting cocktails for customers, including bar specials.
  • Assisted with inventorying beverage stock and bar supplies.
  • Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
  • Helped management plan and serve bar menu exceeding customer expectations.
  • Followed strict recipes and drink measurements to minimize product used.

Bartender

Joe's Crab Shack
San Diego, CA
12.2016 - 06.2020

Bartending at this downtown bayside location has been an awesome experience! We have had the highest sales in the company for over 3 years (before covid). It is really great connecting with the locals and the tourists. Sometimes being nonstop busy from open to close. I am always ready for the huge crowds, they make bartending fun. I have had many great life experiences in this restaurant. I am still the head bartender here, but I feel this is the time to move on to my next big family. I believe my skills and experience can be harnessed by a more deserving crowd, which is the reason you are reading this.

Bartender / Server / Trainer

Dicks Last Resort
San Diego, California
12.2014 - 10.2016

PLEASE DO NOT DISMISS MY RESUME BECAUSE OF THIS EXPERIENCE. This place had a bad reputation, but the best servers and bartenders were the ones that were NOT rude, but simple whitty and smart. The BEST were the ones that could handle all of the extra "acting" and still provide amazing customer service. I was a Multi-tasking bartender/server in this busy Gaslamp restaurant. Consistently producing the highest sales in food and alcohol. Training and coaching all new FOH staff. Concept was entertainment on top of excellent service skills. Most shifts required handling large numbers of guests at any given time. This required strong serving capabilities that most people just do not possess. Quick decision making while maintaining the brand reputation and exceeding the guests expectations. As one of their strongest team members, I had the opportunity to remain there for many years to come. Unfortunately this location unexpectedly closed down and let go of their entire staff. I was not one of the terrible ones, I was one of the BEST.

Bartender

Deleware North
02.2019 - 03.2020

Worked at Petco Park for the entire 2019 season. Covid had the ballpark closed for 2020.

  • Served high customer volumes during special events, nights, and weekends.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.

I was in a serious accident in the begining of 2021 and unable to return at the time.

Bartender / Server/ Trainer/ Expeditor

Chili's Grill and Bar
Santee, California
07.2000 - 01.2015
Highly regarded personally and professionally by management, staff, and guests. Handling many individual needs in a efficient detail oriented manner. Consistent multi-tasking in a high sales volume family restaurant. Keeping everyone in a positive mood throughout each shift and keeping teamwork alive.

Server/ Manager

Pizza Hut
El Cajon, California
11.1996 - 07.2000

​Started as a server while still in high school. Providing dine-in guests with exceptional service while also taking care of to-go orders and assisting with all staff duties as assistant management.  

Skills

  • Thriving in a busy environment
  • Consistent top performer in guest surveys
  • Providing guidance to coworkers
  • Attending multiple customers
  • Clear and effective communication
  • Positive attitude
  • Highly reliable
  • Liquor, beer and wine knowledge
  • Regularly meeting and exceeding sales goals
  • Confident decision making
  • Experience with many POS systems
  • Handling difficult customers
  • Responsible alcohol service
  • Interpersonal skills
  • Liquor, beer, and wine knowledge
  • Strong multitasking
  • Customer Service
  • Team player attitude
  • Patience and Tolerance
  • Outgoing Personality
  • Engaging personality
  • Cleanliness and hygiene
  • Customer service expertise
  • Organizational ability
  • Responsible Alcohol Service
  • Complex Problem-Solving
  • Payment Processing
  • Handling Difficult Customers
  • Cash Register Operation
  • Menu Memorization
  • Memory retention
  • Hospitality service expertise
  • Thriving in a busy environment
  • Professional Appearance
  • Suggestive Selling
  • Alcohol awareness
  • Food Service
  • Team training and development
  • New Hire Training
  • Beverage Preparation
  • Drink Preparation Techniques
  • Inventory
  • Sales expertise
  • Salesmanship
  • Classic cocktails
  • Wine and liquor knowledge
  • Bar Equipment Familiarity
  • Food Running
  • Performance Improvement
  • Changing beer kegs
  • Basic accounting
  • Creative Mixology
  • Ordering bar supplies
  • Aloha POS
  • Order Management
  • Food Preparation
  • Ordering Procedures
  • Glassware knowledge
  • ABC standards
  • Preparing garnishes
  • Garnishing Drinks
  • Able to stand [Number] hours
  • Cash and credit transactions
  • Courteous
  • Thriving in a busy environment
  • Hospitality and accommodation
  • Safe food handling procedures
  • Outstanding customer service
  • Beer and wine recommendations
  • Marketing and sales experience
  • Point of sale systems
  • Extensive spirits knowledge
  • Extensive beer knowledge
  • Safe service compliance
  • Safe serving knowledge
  • Bar operations management
  • Wine and liquor expertise
  • Identification verification
  • ABC regulations
  • Bar restocking
  • Excellent judgment
  • Bar service preparation
  • Anticipating guest needs
  • Recipe and menu memorization
  • Maintaining a clean bar
  • Extensive wine knowledge
  • Glassware management
  • Liquor restocking
  • Fast Learner
  • Honest and Dependable
  • Teamwork and Professionalism
  • Hospitality and Guest Service
  • Collaboration and Teamwork
  • Calm and Composed
  • Relationship Building
  • Food and Beverage Service
  • Responsible Serving

Education

West Hills High School
Santee, CA
09.1993 - 06.1997

Work Preference

Work Type

Full TimeContract WorkPart TimeGig Work

Work Location

On-SiteRemoteHybrid

I value my personal integrity.

I feel that it is important to do the right thing in every situation. Even if it takes a bit longer. Even if it seems small or meaningless to peers. Even when no one is watching. Always being true to myself and others.

Timeline

Bartender

Brigantine Portside Pier
06.2020 - Current

Bartender

Deleware North
02.2019 - 03.2020

Bartender

Joe's Crab Shack
12.2016 - 06.2020

Bartender / Server / Trainer

Dicks Last Resort
12.2014 - 10.2016

Bartender / Server/ Trainer/ Expeditor

Chili's Grill and Bar
07.2000 - 01.2015

Server/ Manager

Pizza Hut
11.1996 - 07.2000

West Hills High School
09.1993 - 06.1997
Brian McSpaddenBartender