Brian Mellor
Merrimack,NH
Summary
Experienced Lead Software QA Engineer with a strong background in UI, API and mobile test automation frameworks. Skilled at taking projects from inception through to successful delivery, with a keen eye for detail and a passion for troubleshooting complex issues. A fast learner who quickly grasps new concepts and adapts to evolving technologies. Adept at ensuring software quality through rigorous testing methodologies, ensuring high standards of performance and user experience. Highly effective in driving cross-functional collaboration to deliver high-quality, reliable products.
Overview
19
19
years of professional experience
Work History
Lead QA Engineer
UKG
09.2022 - Current
- Maintained and developed test automation, including designing and implementing test cases for UI (Selenium, Nightwatch.js), API (RestAssured), and mobile (Appium) frameworks for large scale testing efforts
- Coordinated customer readiness testing across multiple teams in different locations.
- Contributed to root cause analysis to identify the core reasons for failures and errors.
- Recommended improvements to developers for better software performance and usability.
- Documented testing processes for developers and future testing purposes.
- Tracked and verified bug fixes, assisting developers by providing a QA perspective to resolve ongoing issues.
Senior QA Engineer
UKG
09.2015 - 01.2022
- Developed automated test scripts to streamline and eliminate repetitive testing tasks.
- Tested functionality and compatibility of new software versions against existing applications.
- Created and maintained efficient, high-quality manual test cases for the entire team.
- Documented testing procedures to guide developers and future testing efforts.
- Assessed product functionality, performance, and design compliance with standards and customer requirements.
SQA Level 2
WSI
06.2012 - 09.2015
- Product expert overseeing the full life cycle and testing of enterprise television graphics production software.
- Served as Scrum Master in an agile development environment, leading sprint planning and goal setting.
- Defined requirements and guided the scrum team to achieve sprint objectives.
- Collaborated with developers, stakeholders, and customers to troubleshoot field issues and manage the beta process.
- Directed the SQA team to prioritize defect prevention over detection.
- Engaged early in the SQA process to ensure quality from the start.
Customer Support Representative
WSI
01.2006 - 01.2012
- Duties included: Technical Support, Onsite Installations, Customer Software Upgrades
Education
M.S. - Information Technology
Southern New Hampshire University
Manchester, NH01.2014
B.S. - Meteorology with Minor in Physics and Mathematics
Lyndon State College
Lyndonville, VT01.2005
Skills
- Selenium
- SoapUI
- Rest Assured
- CI / CD - Jenkins / GitHub Actions
- Appium
- Nightwatchjs
- Dynatrace
- Function testing
- Acceptance testing
- JAVA
- Python
- SQL
- Kubernetes
- JavaScript
- TypeScript
- Windows
- Linux/Unix
- Datadog
- Version control systems
- Agile methodologies
- Test Rail
Timeline
Lead QA Engineer
UKG
09.2022 - Current
Senior QA Engineer
UKG
09.2015 - 01.2022
SQA Level 2
WSI
06.2012 - 09.2015
Customer Support Representative
WSI
01.2006 - 01.2012
M.S. - Information Technology
Southern New Hampshire University
B.S. - Meteorology with Minor in Physics and Mathematics
Lyndon State College
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