Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Brian Melville

Bronx,NY

Summary

Self-motivated team player who is attentive to detail and always looking for ways to improve a process. Proficient in prioritizing and completing tasks in a timely manner. Excellent listening, oral, and written communication skills.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Sales Associate

PUMA.
01.2020 - 02.2024
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.
  • Worked effectively in fast-paced environments.

Sales Associate

LEGO Store
01.2016 - 01.2020
  • Serving and communicating between products and customers, working together in team environments to ensure parents and children experience the best possible customer service
  • Maintain knowledge of various store departments and be available to operate cash register for regular transactions, perform shipping and receiving duties, stock the floor
  • Provide a clean, safe and visually stimulating environment by performing daily cleaning duties, maintaining store displays and learning and executing LEGO Brand Retail visual standards
  • Safely and efficiently operate the store stockroom as you assist in the receiving of merchandise, maintain the stockroom to LBR standards
  • Know and abide by all safety regulations and notify management of potential shortage situations.

Sales Associate

NBA Store
01.2012 - 01.2020
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Greeted customers entering store and responded promptly to customer needs.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.

Education

High School Diploma -

Herbert H Lehman High School
Bronx, NY
06.2010

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Excellent people skills
  • Reliable and punctual

Accomplishments

  • Awarded “Employee of the Month” in 2023

Certification

  • Certified Personal Fitness Trainer

Timeline

Sales Associate

PUMA.
01.2020 - 02.2024

Sales Associate

LEGO Store
01.2016 - 01.2020

Sales Associate

NBA Store
01.2012 - 01.2020

High School Diploma -

Herbert H Lehman High School

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Brian Melville