Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brian Meyers

New York,NY

Summary

Results-driven Account Manager with expertise in client relationship management and customer retention strategies. Proven ability to resolve client issues and prepare financial statements accurately.

Overview

6
6
years of professional experience

Work History

Account Manager

Millin Associates
Lynbrook, New York
04.2021 - Current
  • Managed client relationships to ensure high satisfaction and retention.
  • Facilitated regular meetings to discuss project progress and client feedback.
  • Maintained accurate records of client interactions in CRM systems.
  • Provided training and support to junior account team members.
  • Resolved client issues promptly through effective communication and problem-solving skills.
  • Managed multiple accounts simultaneously while meeting deadlines.
  • Resolved customer complaints in a timely manner.
  • Acted as main point of contact in matters relating to client concerns and needs.
  • Provided training and guidance to new Account Managers.
  • Prepared monthly financial statements for each account.
  • Renewed existing accounts by building relationships with clients.
  • De-escalated customer interactions by providing alternative solutions to issues.

Team Lead/Sales Associate

Dicks Sporing Goods
Commack, New York
04.2019 - 02.2021
  • Collaborated with management to optimize sales floor layout and product displays.
  • Trained new associates on company policies and sales techniques.
  • Assisted customers in selecting products and addressing inquiries effectively.
  • Monitored inventory levels and coordinated restocking efforts with the team.
  • Provided feedback to management on team performance and customer trends.
  • Provided leadership, guidance, and direction to team members.

Education

Bachelor of Science - Criminal Justice

SUNY, Farmingdale
Farmingdale, NY
05-2022

Skills

  • Client relationship management
  • Customer retention strategies
  • Financial statement preparation
  • Medical billing software mastery
  • ICD-10 coding
  • Appeals process
  • Claims processing expertise
  • Accurate data entry
  • HIPAA compliance
  • Expert medicaid knowledge
  • CPT coding
  • Insurance verification experience
  • Payment posting expertise
  • Medical terminology proficiency
  • Billing systems
  • Customer relations

Timeline

Account Manager

Millin Associates
04.2021 - Current

Team Lead/Sales Associate

Dicks Sporing Goods
04.2019 - 02.2021

Bachelor of Science - Criminal Justice

SUNY, Farmingdale

Similar Profiles

CREATE PROFILE