Brian Minson
Highlands,TX
Summary
Dynamic technology leader with proven expertise in IT System Management and exceptional customer service, honed at Houston Christian High School and Chick-fil-A. Spearheaded major technical upgrades and innovations, driving operational excellence and strategic growth. Holds key certifications, including Ubiquiti and Google, showcasing a blend of technical acumen and vision.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Technology Associate
Houston Christian High School
08.2019 - Current
- Conducted computer diagnostics to investigate and resolve problems and provide technical assistance and support.
- Evaluated hardware, software and new technology to make purchase recommendations.
- Maintained inventory for computers, other technology equipment and software.
- Set up equipment for employee use by properly installing cables, operating systems and appropriate software.
- Researched and identified solutions to technical problems.
- Maintained servers and systems to keep networks fully operational during peak periods.
- Monitored system performance to identify potential issues.
- Served as a decision-maker for internal technology spending, creating budget guidelines to reduce waste and decrease unnecessary upgrades.
- Authored wide-ranging roadmaps, determining how technology would be integrated into business operations
- Led technical upgrade projects for clients by working and coordinating with consultants and developers for integrations.
Executive Manager
Chick-fil-A
03.2015 - 06.2019
- Spearheaded recruitment and hiring process and compiled training materials for new and existing team members.
- Increased revenue and supported sales activities while building and maintaining consistent relationships and management practices with employees.
- Streamlined revenue by delivering exemplary service and consistently exceeding client expectations.
- Enhanced operations and implemented technological innovations in collaboration with senior leadership.
- Sourced and corrected advanced strategic and tactical problems impacting business and sales management.
- Created, managed, and executed business plan and communicated company vision and objectives to motivate teams.
Education
No Degree - Information Technology
Colorado State University
Fort Collins, CO08-2015
Skills
- IT System Management
- Network Management
- Customer Service
- Project Management Expertise
- Information Security
- Team Collaboration
- Data-driven Decision Making
- Operations Management
- Planning and Execution
- Process Improvement
- Strategic Planning
Certification
- Google IT Support Professional Certification
- Ubiquiti Network Specialist (UNS) Certification
- Ubiquiti Enterprise Wireless Admin (UEWA) Certification
- Dante A/V Lvl. 1 and Lvl. 2 Certification
- Shure Networking for A/V Professionals Certification
- Google Professional Workspace Administrator Certification
- Google Project Management Certification
Timeline
Technology Associate
Houston Christian High School
08.2019 - Current
Executive Manager
Chick-fil-A
03.2015 - 06.2019
- Google IT Support Professional Certification
- Ubiquiti Network Specialist (UNS) Certification
- Ubiquiti Enterprise Wireless Admin (UEWA) Certification
- Dante A/V Lvl. 1 and Lvl. 2 Certification
- Shure Networking for A/V Professionals Certification
- Google Professional Workspace Administrator Certification
- Google Project Management Certification
No Degree - Information Technology
Colorado State University
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