Brian Miracle
Cleveland,Tennessee
Summary
Devoted Funeral Director with extensive experience in industry and talent for consoling bereaved families. Patiently counsels families, as well as clients exploring pre-need future funeral Willingness to take on added responsibilities to meet team goals.
Devoted Funeral Director with extensive experience in industry and talent for consoling bereaved families. Patiently counsels families, as well as clients exploring pre-need future funeral options.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Funeral Director
Companiom Funeral Homw
Cleveland , Tennessee
09.2020 - 07.2022
- Liaised between hospitals, physicians, county coroner and members of clergy to coordinate final arrangements.
- Arranged funeral/memorial services for grieving families to meet budget and memorialized instructions.
- Drafted and published Number obituaries per week on behalf of families served.
- Arranged transportation between sites for remains, mourners, pallbearers and members of clergy.
- Discussed pre-arranged funeral options and explained pricing to clients.
- Discussed nature of funeral service, disposition of remains and funeral costs with family members.
- Communicated with insurance companies to secure death benefits for payment of services.
- Secured Number positive customer testimonials by delivering superb client service.
- Promoted funeral service merchandise such as caskets, urns, outer burial containers and flowers.
- Displayed highest level of professionalism and sensitivity when dealing with grieving family members.
- Closed and secured caskets and led funeral corteges to churches and burial sites.
- Improved appearance of remains with use of cosmetics.
- Managed timing of floral deliveries for multiple services per day.
- Helped families select funeral and burial details from range of available options.
- Worked with cemeteries to schedule grave opening and closing.
- Coordinated transportation of remains between medical facilities, funeral home and burial locations.
- Supported grieving loved ones through difficult time and aided with details such as obituary notice wording.
- Arranged clergy, music and other service details for clients.
- Completed death certificates, burial permits and other legal documents for families.
Funeral Director
Ralph Buckner Funeral Home & Crematory
Cleveland, Tennessee
10.2012 - 09.2020
- Liaised between hospitals, physicians, county coroner and members of clergy to coordinate final arrangements.
- Arranged funeral/memorial services for grieving families to meet budget and memorialized instructions.
- Drafted and published Number obituaries per week on behalf of families served.
- Discussed pre-arranged funeral options and explained pricing to clients.
- Discussed nature of funeral service, disposition of remains and funeral costs with family members.
- Arranged transportation between sites for remains, mourners, pallbearers and members of clergy.
- Communicated with insurance companies to secure death benefits for payment of services.
- Secured and filed burial permits and made funeral arrangements.
- Picked up deceased at private homes, hospitals and county morgues.
- Promoted funeral service merchandise such as caskets, urns, outer burial containers and flowers.
- Displayed highest level of professionalism and sensitivity when dealing with grieving family members.
- Closed and secured caskets and led funeral corteges to churches and burial sites.
- Improved appearance of remains with use of cosmetics.
- Managed timing of floral deliveries for multiple services per day.
- Helped families select funeral and burial details from range of available options.
- Worked with cemeteries to schedule grave opening and closing.
- Coordinated transportation of remains between medical facilities, funeral home and burial locations.
- Supported grieving loved ones through difficult time and aided with details such as obituary notice wording.
- Assisted clients with pre-arranging funeral services.
- Arranged clergy, music and other service details for clients.
- Completed death certificates, burial permits and other legal documents for families.
Education
Associates In Mortuary Science -
John A Gupton College
Nashville, TN04.2011
Skills
- Home and Hospital Removals
- Obituary Writing
- Active Listening
- Life Insurance Knowledge
- Funeral Planning
- Cremation Urns
- Advanced Arrangements
- Grief Counseling
- Professional Services Marketing
- Mortuary Operations
- Funeral Industry Regulations Knowledge
- Proper Phone Etiquette
- Professional Correspondence
- Dressing and Casketing
- Customer Response
- Memorial Materials
- Family Counseling
- Reading Comprehension
- Community Assistance Knowledge
- Staff Scheduling
- FTC Compliance Understanding
- Case Studies
- Critical Thinking
- Cosmetizing Expertise
- Performance Improvement
- Office Cleaning
- Securing Permits
- Quality Assurance
- Payment Collection
- Maintaining Clean Work Areas
- Accounting Systems
- Industry Trends
- Special Projects
- Office Supplies and Inventory
- Work Orders
- Outbound Marketing
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Funeral Director
Companiom Funeral Homw
09.2020 - 07.2022
Funeral Director
Ralph Buckner Funeral Home & Crematory
10.2012 - 09.2020
Associates In Mortuary Science -
John A Gupton College
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