Brian Mitchell
Marietta,GA
Summary
To leverage my two years of experience as a System Administrator at a Managed Service Provider (MSP) and further enhance my skills and knowledge in a challenging environment.
Overview
6
6
years of professional experience
1
1
Certification
Work History
System Administrator
1path
07.2022 - Current
- Implement and maintain Active Directory and Group Policy to manage user access and security across various networks.
- Troubleshoot and resolve network connectivity issues, relating to Switches, Firewalls, DHCP, and DNS.
- Create and manage IT projects
- Assist in planning and implementation of IT projects, including software and hardware upgrades, O365 migrations, and new installations.
- Provide technical support to end-users, troubleshooting hardware and software issues and providing training and assistance as needed.
- Testing new applications and programs in virtual environments like VCenter and Azure
Senior Technical Associate
1Path
11.2021 - 07.2022
- Provide Desktop support by troubleshooting hardware and software related issues
- O365, Sharepoint, Onedrive and Active Directory management
- Assist with deployment and preparation of new workstations for clients and employees by imaging laptops
- Troubleshoot and configure SSL VPN Clients
- Experience explaining technical information in an easy to explain manner to non-technical users
- Trained and mentored new hires on processes and procedures
Technical Support Technician
ADMA BioCenter
01.2018 - 08.2021
- Provided Tier 1 IT support to non-technical internal users through desk side support services.
- Installed, modified, and repaired software and hardware to resolve technical issues.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Configured and repaired Plasmapheresis machines to vendor specifications
Education
Bachelor of Science - Information Technology
Kennesaw State University
Kennesaw, GAHigh School Diploma -
Campbell High School
Smyrna, GA05.2014
Skills
- Microsoft Azure
- Active Directory
- Networking
- VPNs
- Powershell
- Software/Hardware Troubleshooting
- Windows Server Administration (2012/2016/2019)
- Software Deployment Tools (PDQ)
- Customer Service
- O365 Administration (Sharepoint, Onedrive, Exchange, O365)
- Mobile Device Management
Certification
Comptia A+
Comptia Security+
Microsoft AZ-900
Timeline
System Administrator
1path
07.2022 - Current
Senior Technical Associate
1Path
11.2021 - 07.2022
Technical Support Technician
ADMA BioCenter
01.2018 - 08.2021
Bachelor of Science - Information Technology
Kennesaw State University
High School Diploma -
Campbell High School
Similar Profiles
CELETRA DAUGHERTYCELETRA DAUGHERTY
HRIS Manager/HR Generalist at 1PATHHRIS Manager/HR Generalist at 1PATH
Stephen WalterStephen Walter
Associate System Administrator at 1PathAssociate System Administrator at 1Path
Chris SmithChris Smith
Lead Field Technician at 1PathLead Field Technician at 1Path
Rachel CarterRachel Carter
Professional Reviewer at American Association of Nurse Practitioners-Certification BoardProfessional Reviewer at American Association of Nurse Practitioners-Certification Board
Joshua NardoneJoshua Nardone
Intern at Van Gelder IncIntern at Van Gelder Inc