Savvy expert experienced in troubleshooting computer hardware and software issues in customer-focused environments. Possesses comprehensive knowledge of standard operating systems, networking protocols and technical support procedures. Certified in identifying and resolving complex technical problems.
Overview
9
9
years of professional experience
Work History
COLOR COORDINATOR (PRODUCTION/ENGRAVING)
The Washington Post, Inc.
Washington, DC
09.2018 - 01.2024
Received print orders, edited content, arranged/designed pages across three editions of the Washington Post (WaPo)the most widely circulated newspaper of the DC metropolitan area
Conducted pre-press evaluations to uphold high-quality output in print operations.
Performed final draft and post-production tasks on all WaPo publications: proofread deliverables to ensure accuracy, readability, alignment, grammatical errors, and typos
Excelled under pressure, took steps to achieve highest quality print: pulled paper, monitored plate placement, observed ink density, determined correct ink rotation, checked images for color correction/tone, and sent to press
Used a variety of software systems: Press Productivity Monitor System, Photoshop V22.5, NewswayX, Methode and Book Build Management System
QC'd pages in the Newsway system to visually inspect for hole alignment, appropriate page templates, color registration and tone, and zone bugs
Oversaw page flow of Express and WaPo pages using Methode and Newsway.
Screened production run-pages while checking for errors in Newsway; contacted appropriate divisions and teams (News/AdOps/Make-up), as needed
Executed timely final evaluations for PDFs and early-run books.
Identified/solved XML tagging and publication problems; Monitored system pages to identify issues.
Facilitated communication of critical updates to Plateroom via Newsway system.
Applied precise color corrections for engraver-friendly news images using Photoshop.
Liaised w/AdOps and Springfield Production; communicate news and closing information
Created and distributed nightly NW Production Reports and Early Run Changes Reports
PRESS OPERATOR
The Washington Post, Inc.
Springfield, VA
09.2017 - 09.2018
Supervised high-speed sheet-fed and web press functionality for uninterrupted operation.
Checked presses for faults, and cleared jams; adjusted ink flow, paper, press feeders or tension controls when needed; restarted pressesall without direct supervision
Used knowledge, skill, and ability to manage and prioritize recurring tasks, accommodated for changes in deliverable deadlines; conferred with supervisor at the start of job as necessary
Programmed, adjusted, and observed machines to detect malfunctions, ensure accurate sequencing, precise timing/movement of pages and materials from station to station
Obtained and assembled all materials for press: paster, two-sided tape, markers, and ruler
Loaded and positioned paster on reels; maintained as many as four reels per shift
Prepared, installed, hung, or positioned printer plates/blankets; adjusted or changed printing blankets to match set color and registration; printed materials in accordance with established procedures; monitored machine control panels; performed general equipment maintenance
Used manual floor jack to move paper skids/rolls, press solution, ink, and a host of other materials and/or parts needed to support press operations
Trained seven employees to identify and resolve processing anomalies.
Adhered to established guidelines and procedures when printing; met deadlines and ensured high-quality reproduction standards were maintained; kept material consumption cost-effective
Scheduled and conducted routine maintenance on equipment, or when required
Performed safety and housekeeping duties as needed, and according to guidelines
Facilitated the packaging and shipping of finished products
PLATEROOM
The Washington Post, Inc.
Springfield, VA
09.2014 - 09.2017
Oversaw setup and functionality of plate printing equipment.
Prepared, utilized/maintained high-speed newspaper presses and machinery for printing
Received and sent uploaded image data/print order to machines in preparation for print
Monitored printing presses during operation: checked gauges, blankets, plate cylinders, and plate maker fluid levels; used plate bender and sorted plates
Ensured optimal functioning of machinery through routine maintenance.
Inventoried and documented number of plates created at end of each shift
Operated manual floor jack to maneuver equipment and materials.
Education
Security + -
CompTIA
10.2024
HS Diploma - General Studies
T.C. Williams Senior High School
Alexandria, VA
06.2003
Skills
Multitasking and organization
Data entry
Work Planning and Prioritization
Decision-making
Relationship building
Project coordination
Operations management
Time management
Verbal and written communication
Microsoft office
Task prioritization
Attention to detail
References
Mike Dikeman, Pressroom Supervisor, Washington Post, (703) 916-1900
Quan Logan, IT Director, Special Libraries Association (SLA), (571) 275-9804, qlogan@sla.org
Jeffrey Johnson, Founder + CEO STEMCOMM Ventures Empowering founders who lead deep-tech innovations from idea to impact. (757) 777-5675