Summary
Overview
Work History
Education
Skills
LANGUAGES
Accomplishments
Timeline
Generic

Brian M Jad

Jacksonville

Summary

Successful business professional with experience in customer service, General labor, General assistance, etc. Possessing strong communication skills, Organizational abilities, and a analytical mindset...

Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.

Overview

6
6
years of professional experience

Work History

Tax Preparer Assistant

Queen Taxes
08.2023 - Current
  • Assisted senior tax preparers in completing complex returns, ensuring compliance with all regulations.
  • Enhanced client satisfaction by providing accurate and timely tax preparation assistance.
  • Supported clients in gathering relevant financial information, enabling accurate tax return filings.
  • Improved overall office efficiency by maintaining digital client records and updating tax software regularly.
  • Maintained a high level of confidentiality when handling sensitive financial information for clients.
  • Educated clients on available deductions and credits, maximizing their potential refunds or minimizing liabilities.

Manager

Big Lots
02.2023 - 11.2024
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Customer Service Associate

Cue and Shisha lounge
05.2022 - 02.2023
  • Pool lounge/bar/hookah
  • Achievements/Tasks
  • Serve customers
  • Help cook
  • Cleaning, Prepping
  • Contact: 9045249987 - Chris

Salesman

A plus autos
10.2020 - 08.2022
  • Auto sales/car lot
  • Achievements/Tasks
  • Good Communication skills
  • Prepping and preparing
  • Paperwork skills
  • Contact: 9048810558 - Leizer

Warehouse Associate

Walmart Distributions
03.2019 - 08.2019
  • Achievements/Tasks
  • Load and unload materials/items
  • Working as a team
  • Hard labor
  • Contact: N/A - N/A

Education

high school diploma graduate -

Orange park highschool
Jacksonville, Fl
05.2016

Skills

  • progressive problem solver
  • Highly motivated
  • very informative
  • Great analyzer
  • team player
  • trust worthy

LANGUAGES

English only
Full Professional Proficiency

Accomplishments

  • Grew business through word of mouth referrals and focusing on quality tax preparation.
  • Achieved 98% good customer reviews and support within 3 months of working for company
  • Supervised team of 8 staff members.

Timeline

Tax Preparer Assistant

Queen Taxes
08.2023 - Current

Manager

Big Lots
02.2023 - 11.2024

Customer Service Associate

Cue and Shisha lounge
05.2022 - 02.2023

Salesman

A plus autos
10.2020 - 08.2022

Warehouse Associate

Walmart Distributions
03.2019 - 08.2019

high school diploma graduate -

Orange park highschool

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