Brian Montgomery
Burbank,CA
Summary
Dynamic sales professional with a proven track record at Life Alert Emergency Response, excelling in customer service and relationship management. Adept at utilizing sales techniques and problem-solving skills to enhance customer satisfaction and drive revenue growth. Committed to maintaining product expertise and delivering exceptional results in fast-paced environments.
Overview
17
17
years of professional experience
Work History
Sales Associate
Life Alert Emergency Response
Encino , Ca
06.2025 - Current
- Assisted customers in selecting products based on their needs and preferences.
- Maintained knowledge of current promotions and sales to inform customers.
- Resolved customer inquiries and complaints effectively and promptly.
- Contact potential leads by phone to identify new customers.
- Provided accurate information about products, prices, and services.
Lead Assistant Editor
Various
Hollywood , CA
01.2012 - 02.2024
- Coordinated daily operations to optimize workflow in fast-paced environment.
- Resolved customer inquiries and complaints, helping clients with project setup and execution.
- Utilized problem-solving skills to resolve customer inquiries efficiently.
- Facilitated communication between customers and other departments within the organization.
- Maintained accurate records of customer interactions for future reference.
- Trained and mentored coworkers to build and strengthen team.
- Collaborated with team members to achieve project deadlines efficiently.
Computer Sales
Fry's Electronics Inc.
Burbank, California
01.2009 - 12.2012
- Delivered exceptional customer service by assisting with product selection based on needs and preferences.
- Resolved inquiries and complaints promptly, enhancing overall customer satisfaction.
- Restocked shelves and managed inventory to maintain store presentation.
- Greeted customers warmly and addressed questions with product recommendations.
- Handled customer complaints professionally, fostering a positive shopping experience.
Sales Associate
Golfsmith
Woodland Hills, California
01.2009 - 01.2010
- Assisted customers in selecting products based on their needs and preferences.
- Maintained knowledge of current promotions and sales to inform customers.
- Organized merchandise displays to enhance product visibility and accessibility.
- Resolved customer inquiries and complaints effectively and promptly.
- Stocked shelves and replenished inventory as needed throughout the store.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Handled customer complaints in a professional manner.
Education
Certificate - Film And Video Production
Video Symphoney
Burbank Ca06-2012
Skills
- Sales techniques and application
- Customer service excellence
- Product expertise
- Transaction management
- Customer relationship management
- Workflow efficiency
- Effective communication skills
- Problem-solving abilities
- Attention to detail
- Sales documentation
Timeline
Sales Associate
Life Alert Emergency Response
06.2025 - Current
Lead Assistant Editor
Various
01.2012 - 02.2024
Computer Sales
Fry's Electronics Inc.
01.2009 - 12.2012
Sales Associate
Golfsmith
01.2009 - 01.2010
Certificate - Film And Video Production
Video Symphoney
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