Brian Moomaw
Coulee Dam
Summary
Seasoned Operations Manager and talented leader with 25 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
23
23
years of professional experience
Work History
Operations Manager
Colville Tribal Credit Corporation
07.2008 - Current
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Acts in place of the General Manager and/or Assistant Manager when needed.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and implemented strategies to maximize customer satisfaction.
- Assists in the design, implementation and monitoring of the procedures and policies in the operation of Colville Tribal Credit Corporation.
- Responsible for, and oversees the management of confidential records of all employees and customers.
- Manage program budget, negotiate contracts with outside entities.
- Continues working relationships with Keybank, Finastra and other financial institutions as needed.
Consumer Loan Officer
Colville Tribal Credit Corporation
04.2002 - 07.2008
- Submitted loan applications to underwriter for verification and recommendations.
- Originated, reviewed, processed, closed, and administered customer loan proposals.
- Maintained strict confidentiality of bank records and client information.
- Advised clients on mortgage, education and personal loans.
- Analyzes cash flow, financial statements, credit history, and debt ratio of applicants to ensure applicant’s ability to service the debt.
- Thoroughly reviews and investigates applications for consumer loans and either approves or makes recommendations for approval through the appropriate channel, i.e., Assistant Manager, General Manager or Credit Committee.
Education
Associate of Science - General
Wenatchee Valley College
Omak Campus1999
Skills
- Workflow Optimization
- Business Planning
- Business Development
- Financial Management
- Data Analysis
- Customer Service
- Interpersonal Communication
- Contract Development
- Policies and procedures implementation
Timeline
Operations Manager
Colville Tribal Credit Corporation
07.2008 - Current
Consumer Loan Officer
Colville Tribal Credit Corporation
04.2002 - 07.2008
Associate of Science - General
Wenatchee Valley College
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