Brian Moreno
San Jose,CA
Summary
Dynamic professional with extensive experience in food service and management at Salvation Army. Proven track record in enhancing customer satisfaction and operational efficiency through effective problem-solving and team leadership. Skilled in inventory management and employee coaching, consistently maintaining high standards of service and store organization.
Overview
6
6
years of professional experience
Work History
Assistant Store Manager
Salvation Army Thrift Store
01.2024 - 04.2024
- Assisted in daily store operations, ensuring adherence to company policies and procedures.
- Supported inventory management by organizing stock and conducting regular audits.
- Provided exceptional customer service, resolving inquiries and enhancing shopping experiences.
- Maintained visual merchandising standards, contributing to an appealing store environment.
Resident Manager
Salvation Army Adult Rehabilitation Center
09.2021 - 10.2023
- Supervised daily operations to ensure optimal resident satisfaction and property upkeep.
- Coordinated maintenance requests, ensuring timely resolution and improved tenant experiences.
- Facilitated communication between residents and management, addressing concerns effectively.
Resident Manager
Salvation Army Adult Rehabilitation Center
09.2019 - 08.2021
- Implemented safety protocols to enhance security and compliance within the property.
- Provided for peaceful and safe tenant relations through complaint management and conflict resolution.
- Conducted regular property inspections, identifying areas for improvement and maintenance needs.
Sorter /Donation Attendant
Goodwill Industries
01.2018 - 09.2019
- Monitored workflow and ensured compliance with safety protocols throughout sorting processes.
- Trained new team members on operational procedures and equipment usage effectively.
- Conducted regular quality checks to maintain high standards of product integrity during sorting.
Education
No Degree - General Education
University of Phoenix
San Jose, CACompleted - Culinary / Safety Management
Culinary Training Academy
Sacramento, CA09-2025
Skills
- Problem-solving
- Food Safety
- Customer service
- Store organization
- Time management
- Team building and leadership
- Attention to detail
- Employee scheduling
- Employee coaching
- Issue resolution
- Cost control
Timeline
Assistant Store Manager
Salvation Army Thrift Store
01.2024 - 04.2024
Resident Manager
Salvation Army Adult Rehabilitation Center
09.2021 - 10.2023
Resident Manager
Salvation Army Adult Rehabilitation Center
09.2019 - 08.2021
Sorter /Donation Attendant
Goodwill Industries
01.2018 - 09.2019
No Degree - General Education
University of Phoenix
Completed - Culinary / Safety Management
Culinary Training Academy
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