BRIAN MORRIS
Rancho Cucamonga,CA
Summary
Dynamic Assistant Store Manager with a proven track record at Lowes Home Improvement, enhancing store sales through strategic merchandising and exceptional customer service. Skilled in inventory management and team leadership, I excel in coaching staff to exceed performance goals. My approach transforms challenges into opportunities, driving retail success.
Overview
20
20
years of professional experience
Work History
Assistant Store Manager
Lowes Home Improvment
03.2005 - Current
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Insure all customers are taken care of in a timely manner.
- Over see our commercial accounts on the contractor side of the business
- Manage multiple departments while also coaching Department supervisor in running there departments like there own business and how to grow it.
Education
Bachelor Of Arts - Computer Science
Chaffey College
Rancho Cucamonga, CASkills
- Problem-Solving
- Customer Service
- Customer experience
- Customer Service and Engagement
- Retail Operations
- Inventory Control
- Customer Relations
- Store Organization
- Time Management
- Team Building and Leadership
- Store Opening and Closing
- Attention to Detail
- Customer Service Management
- Staff Supervision
- Store operations
- Stock management
- Team Management
- Employee Scheduling
- Hiring and Training
- Staff Management
- Upselling and Cross Selling
- Pricing and Markdowns
- Work Planning and Prioritization
- Mentoring and Coaching
- Goals and performance
- Display Setup
- Loss Prevention
- Employee Coaching
- Sales expertise
- Sales Techniques
- Strategic Planning
- Relationship building and management
- Sales Growth
- Issue Resolution
- Staff Scheduling
- Transaction Processing
- Stock Rotations
- Inventory counting
- Order Management
- Strategic Merchandising
- Shift Scheduling
- Flexible Schedule
- Incident Reports
- Operations Oversight
- Workforce Management
- Performance Evaluations
- Cost Control
- Vendor Management
- Inventory Management
- Teamwork and Collaboration
- Team Leadership
- Decision-Making
- Staff training/development
- Delegating Work
- Effective leader
- Scheduling
- Employee Motivation
- Performance Improvement
- Hiring and Onboarding
Timeline
Assistant Store Manager
Lowes Home Improvment
03.2005 - Current
Bachelor Of Arts - Computer Science
Chaffey College
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